Current Opportunities:
Customer Experience & Sales Manager - Vancouver, BC
AspenClean is seeking a Customer Experience & Sales Manager to join our team. The successful candidate will take personal accountability for their work, have a passion for excellence, is driven to achieve their full potential and understand the value of building relationships with clients, future clients, their communities, the national firm and each other.
We are looking for an individual who
• Has strong work ethics
• Thrives on challenges
• Is dedicated to providing outstanding client service
.
Responsibilities:
• Ensure that every customer is met with the most exceptional customer service
• Take charge of all customers inquiries
• Provide cost estimates and pricing to potential and existing clients
• Set and optimize daily schedule of jobs while taking multiple constraints and considerations into account
• Dispatch, direct and conduct regular communication with field employees
• Capture, update and maintain accuracy of customer database
*Assist with marketing & sales campaigns including: social media, newsletters, blog, etc
.• Represent company in trade shows, seminars and eventsOverall you'll be an indispensable part of an exciting, growing company helping to make everything run smoothly and have fun doing it,
Requirements:
:•You are a highly organized, self-motivated, and results oriented individual committed to providing excellent customer service.
:• Excellent problem solving skills
• Ability to multi-task in a fast-paced environment
• Respect for consistency with outstanding attention to details
• Competency with public speaking and conducting presentations to large groups
• Ability to build and maintain relationships internally and externally• Ability to work both independently and in a collaborative team environment
• High degree of discretion dealing with confidential information• Working knowledge of internet, Microsoft Office Word, Outlook, PowerPoint and Excel• Post-secondary degree or diploma, an asset
• Valid Driver's License
Compensation: $33-$43K+Commission/Bonus
Team Leaders - Toronto, ON, Calgary, AB and Vancouver, BC
We are looking for full time Team Leaders with proven supervisory and training abilities who are dedicated to excellence in cleaning and superior customer service. Our chemical-free "AspenClean Way" delivers a clean, healthy home environment for our clients and ensures safe working conditions for our employees. We are passionate about 100% Customer Satisfaction. Additional requirements for this job are:
• be bondable and pass RCMP security clearance
• supply references
• be in good physical condition
• valid Drivers License and clean driving record
• ability to learn AspenClean processes and procedures
• good customer service and communication skills
• ability to lead a team
We offer thorough training, good compensation: $14-19/hr, Pay-for-Performance with Bonus Program, travel time is paid for as well, and a company car (also available for personal use). Work during the day, Mon-Fri, 8am–5pm. We guarantee a respectful work environment with growth potential. Read about a day on-the-job here.
Team Members - Toronto, ON, Calgary, AB and Vancouver, BC
Individuals with positive attitude who are energetic, responsible and passionate about cleaning are required as Team Members. No experience is necessary. Strong ability to work with others is a must.
Additional requirements for this job are:
• be bondable and pass RCMP security clearance
• supply references
• be in good physical condition
• ability to communicate in English
• ability to learn AspenClean processes and procedures
We offer thorough training, good compensation: $12-16/hr, Pay-for-Performance with Bonus Program, Travel time is paid for as well. Our Teams work Mon-Fri, 8am-5pm. Full time options are available. We guarantee a respectful work environment with growth potential. Read about a day on-the-job here.
Training
Residential cleaning is a skilled trade. Our #1 goal: 100% Customer Satisfaction. In order to ensure the highest quality of service that our company has become famous for, we put a lot of effort into training.
Each new employee needs to learn AspenClean processes. We have developed these processes over time and are continuously improving them to deliver high quality, effective, and non-toxic cleaning services. Most efficient cleaning techniques, time management skills, and proper use of AspenClean products are just a few examples of many areas covered during training.
Benefits and Remuneration
Our employees are paid a higher rate for their cleaning time and a lower rate for travel time. All hours are paid for. Everybody's pay is subject to personal taxes withholding. The Employment Insurance and Canada Pension Plan benefits are paid on behalf of each employee. In addition to regular pay, each employee is entitled to all statutory holiday pay, as well as 2 weeks vacations. We also offer a Pay-for-Performance with Bonus program upon completion of 1 week training. Each AspenClean employee is covered by Worker's Compensation.
We are in the process of evaluating various benefits options and are planning to add a benefit package to the remuneration of qualified employees.
We provide a respectful working environment with opportunities for advancements. Our company has been in business for 10 years. Over 70% of our employees have been with us for more than 1 year.
To Apply
Fill out our online application form or send your resume and cover letter to:
Email: careers@aspenclean.com