**Service Alert - Nintendo Switch and Pokémon information - November 16, 2019

Update: 6:00 PM PT

We are continuing to investigate this issue.  Thank you for your patience.

Reiterating work around instructions: In the meantime, turning off your Nintendo Switch or setting to airplane mode should resolve the issue.

Update: 3:00 PM PT

We are continuing to investigate this issue.  Thank you for your patience.

Update: 1:00 PM PT

Thanks for your patience as we continue to investigate.

Update: 11:00 AM PT

We are continuing to investigate this issue.  

Update: Saturday November 16, 2019

We are aware of an issue when using Nintendo Switch and the latest Pokémon game impacting a limited number of Roku devices. We are working diligently to resolve this issue. In the meantime, turning off your Nintendo Switch or setting to airplane mode should resolve the issue.