Connect your card(s), and add a bank account(s) as your funding source. Choose from the available cryptocurrencies to create your portfolio. We'll automatically round up your purchases to the next dollar and collect the change. Or you can set a recurring daily amount. When the total amount reaches $5, we'll withdraw the amount from your bank account and invest it according to your portfolio.

You can simply create your portfolio consisting 100% of that coin.

If you want to convert your asset to just one coin, you can do it from the main tab of the app. Go to Change Portfolio / Convert Assets section in the main tab.

Yes, we have $1 monthly fee. And also 1% deposit fee on all deposits for US users. For international users (outside of USA), we have 5% deposit fee on debit cards. This fee goes to our partner bank and we are constantly looking for cheaper solutions for our users.

No, there is no exchange fee. However, if you want to convert your asset to another portfolio then there is 1% fee.

The current deposit limit is $50 per day, $1,000 per (rolling) month and $5,000 per (rolling) year for all deposits combined.

At the moment, we have 11 cryptocurrencies: Bitcoin, Ethereum, Bitcoin Cash, Ripple, Litecoin, Dash, Monero, ZCash, Ethereum Classic, Bitcoin Gold and NEO. We will continue to add more cryptocurrencies.

You can make a withdrawal request, and we'll sell your cryptocurrencies and send the USD amount to your bank account. For international users, we will send your money to your registered email address through Paypal or other option that you choose in the app.

No, we don't support cryptocurrency deposits and withdrawals. You can only withdraw your money in USD. This is to offer greater security for our users.

Yes, you can create a new one or choose another rule. All your future investments will be done according to your new portfolio rule.

Yes, you can convert your assets to another portfolio. But there's 1% fee on the trade.

Yes, we save 60% of the fund in multisig cold wallets.

Yes, we use the exact same secure technology as Mint, Venmo, Acorns and Transferwise use. We don't receive nor save any bank login information.

Yes, we use SSL certificate to encrypt all the data being transferred.

For US users, the micro deposits are two small test deposits sent to your bank account to verify that we have the correct bank account information for you. The micro deposits usually arrive in 1-3 business days. Please, email at support@coinseed.co if you don't receive the amounts in 4 days. We'll initiate another micro-deposit. You can then navigate to Funding Source screen and click on the button 'Need Micro-Deposit Verification'. You'll see 2 input boxes to enter the amounts. For international users, the micro deposit will be a random amount between $3-5. Please, don't try to guess the amount because if you enter the amount wrong more than 5 times it will be locked.

You can enable and disable it anytime using the 'Round Up Enabled' button.

The most common reason is that your bank is just batch processing your piled up Coinseed deposits over the weekend. For example, if you have $5 daily recurring deposit setup, you will see your deposits on Friday, Saturday and Sunday are being processed on the following Tuesday.

If you enable the feature when your spare change reaches $5, you'll invest $10 (2 x $5) instead of $5.

We are available globally except in the OFAC sanctioned countries.

Unfortunately, we don't provide GAS to users who invested in NEO.

Please, reach us at support@coinseed.co. We'll try to answer as soon as possible, but may take up to a couple of business days.