募集中の職種一覧
応募方法
英文レジュメ、（カスタマーサポートに関しては和文履歴書と職務経歴書）を
jobs@hulu.jp へお送りください。応募メールの件名には必ず応募職種（例：Product Manager - Tokyo）とご明記ください。
Responsibilities
- Participate in product (website and device applications) roadmap prioritization.
- Managing cross-functional teams to launching new site features and promotions.
- Analyzing current user base, defining customer segments and tracking their behavior.
- Coordinate product promotions with marketing partners (OEM, Websites, etc)
- Reports to the Head of Product Management
Qualifications
- 4-8 years of product management for a consumer facing website or software product.
- Experience in or passion for interaction design.
- An analytical mind, with a special passion for quantitative and financial analysis.
- Effective communication skills.
Education
- Bachelor’s Degree
- Business level English is a must.
Responsibilities
- Drive and support business development efforts to distribute the service of Hulu through various platforms and devices.
- Prioritize and develop strategic affiliate relationships working with the customer acquisition team.
- Own and manage a set of partner relationships to maximize the value of those partnerships for both Hulu and the partners.
- Develop and enhance the partner management strategy, processes, and tools.
- Conduct regular coordination meetings to ensure technical, promotional, and programming alignment between Hulu and the partners.
- Provide key requirements to our technical teams to continually increase the value to partners of the reporting and analytical capabilities of our platform.
- Conduct reporting and data analysis to analyze partner performance.
- Assist with the identification and development of new distribution partner relationships to expand the outlets by which consumers can find and enjoy Hulu content.
- Reports to Head of Content and Distribution
Qualifications
- 5+ years of relationship management experience (ideally in online media or technology), or similar business development experience.
- Experience working with and navigating within large companies.
- Excellent verbal and written communication skills.
- Ability to prioritize and handle multiple requests concurrently.
- Ability to solve problems and bring timely resolution to issues.
- Bachelor’s Degree
- Business level English is a must.
Responsibilities
- Work closely with internal teams (e.g., business development, product, design) and marketing partners to define, implement, and manage online marketing promotions, especially focused on SEO, SEM and affiliate marketing.
- Track and optimize performance of multiple promotions on a regular, ongoing basis
- Merchandise promotions via social media, email marketing, and other channels
- Manage creation of creative assets and copy writing for promotions
- Reports to Head of Marketing and Customer Acquisition
Qualifications
- 4+ years relevant experience in online marketing
- Very strong critical thinking, analytical, and multi-tasking skills
- Experience with online and email marketing necessary; offline marketing a plus
Education
- Bachelor’s Degree required (preferably in marketing or finance); MS/MBA a plus
- Business level English is required.
仕事内容
- お客様にemail、電話、フォーラム、その他のSNSを通じてサポートを提供する
- 複雑な問題に関する問い合わせに対し、カスタマーにわかりやくす説明する
- オーディオおよびビデオ配信などのサービスに関するカスタマーサポートの提供
応募資格
- 会話および文章での高いコミュニケーション力をお持ちの方
- フレンドリーで、熱意があり、丁寧な性格の方
- 通常の土日休みの勤務時間ではないのシフトでも対応可能な方
- カスタマーサポ―トの経験不問
勤務地
勤務時間
- 通常（土日休みの）勤務時間ではないのシフトでも対応可能な方
年収・給与