LockDown Browser has caused issues within my laptop's driver.

User: "MoroniPerez"
Neighbor
Updated by MoroniPerez

LockDown Browser wont allow me to shut off my laptop naturally. A quick google search states that the issue is likely due to an "insufficient permission from a misconfigured local security policy" after deleting the LockDown Browser App I can now shut my computer off. I want to know what can be done to prevent this, I cant afford to risk my computer by forcing it to shut down and eventually crash because I use it for work.

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    User: "Chris"
    Community Coach
    UM-Dearborn Director of Digital Education
    2M Strong
    Everyday Community Hero
    Instructure Champion
    Accepted Answer
    Updated by Chris

    Hi @MoroniPerez,

    LockDown Browser is made by Respondus, a separate company from Instructure/Canvas.  I'd recommend visiting the Respondus Help page and going down to the Tech Support section to file a ticket or talk to someone from Respondus about the issue.  I hope they'll be able to offer some suggestions to you.

    -Chris

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