受付時間

月～土　10:00～20:30　日・祝　10:00～20:00

受付時間

Monday to Saturday Reception 10:00~20:00 / Pick-up 10:00~20:20
Sundays and holidays Reception 10:00-19:30 / Pick-up 10:00-20:00

* Click here for how to join LUMINE CARD

受付時間

月～土　10:00～20:20

日・祝　10:00～20:00

*For more information on LUMINE NEWoMan store pick-up service, click here
* Regarding parking services when using iLUMINE pick-up counterhere

Eligible

For every purchase of 5,000 yen or more including tax from one shop using LUMINE CARD we will deliver one item free of charge.

*Cool delivery will incur an additional charge.
* Purchases made with other than LUMINE CARD will also be eligible for the service if you present LUMINE CARD.

Target delivery area

1都8県/東京都・神奈川県・埼玉県・千葉県・
群馬県・栃木県・茨城県・山梨県・静岡県

Target size

General delivery/cool delivery/length, width, height
The total of the three sides is within 120cm

対象重量

General delivery/cool delivery/within 15kg

*Some shops, products, and services are not eligible.
[Cash vouchers, luxury jewelry (watches, etc.), fragile items, laundry, etc.]
* We will consider it as a purchase product of 300,000 yen or less per mouth.

with baby chair

B1・3F～9F

with crib

B1・3F～9F

stroller

folding stroller

[Rental Location] 2F Information
[Age range] 2 months to 48 months
*When renting, we will ask for your name and contact information.

100 yen return stroller

[Rental Location] 2F, 3F, 4F East side parking ticket counter
[Age range] 2 months to 36 months
*A 100 yen coin is required to use the machine. (It will be returned when you return the machine.)

baby rest room

7F ベビールームひよこ

multipurpose toilet

3F Ostomate facilities available

6F Ostomate facilities available

8F Ostomate facilities available

coin locker

1F Tachikawa LUMINE Chance Center side, next to the parking lot entrance, 2F Station concourse

refrigerated locker

B1

遺失物取扱所

1F parking ticket counter (parking lot building)

Smoking Room

8F

ATM

1F 多摩信用金庫・

1F VIEW ALTTE

補助犬

Assistance dogs, guide dogs, and hearing dogs are allowed throughout the building.

*Due to food hygiene regulations, pets are not allowed in food sections or restaurants. In other sections, please bring your pet in a carrying case or pet cart up to its head, and be considerate of other customers.

*Smoking is prohibited in the hotel except for smoking rooms.