Legal Notice

Specified Commercial Transactions Notice

The disclosures on this page are provided in accordance with Article 11 of Japan's Act on Specified Commercial Transactions (特定商取引に関する法律). They describe the seller, the terms of sale, and the rights of the purchaser with respect to the HOTELA ownership program.

Seller
HOTELA Cities KK (HOTELA Cities 株式会社)
Operating Manager
Kyle Burns, Representative Director and Chief Executive Officer
Address
Hamamatsucho Dia Building 2F, 2-2-15 Hamamatsuchō, Minato-ku, Tokyo, Japan
Telephone
0120-963-464
Email
info@hotelajapan.com
Business Hours
9:00 a.m. – 6:00 p.m. Japan Standard Time, Monday through Friday, excluding Japanese public holidays and the company's designated year-end and New Year closure.
Other Fees and Charges
The displayed purchase price for each HOTELA ownership interest is exclusive of Japanese consumption tax, which is added at the statutory rate in effect on the date of invoicing. In addition to the purchase price, the purchaser is responsible for any bank transfer fees, notarization fees, registration taxes, stamp duties, and third-party professional fees (for example, independent legal or tax advisers engaged by the purchaser) incurred in connection with the transaction. Because HOTELA interests are service-based ownership rights rather than shipped goods, no shipping or delivery charges apply. Ongoing operating costs associated with the residence, including the annual management fee and any variable service charges, are disclosed separately in the purchase agreement.
Payment Methods
Payment is made by bank transfer to the account designated by HOTELA Cities KK at the time of invoicing.
Timing of Payment
As specified in the purchase agreement between the purchaser and HOTELA Cities KK.
Timing of Service Delivery
HOTELA ownership is structured as a voluntary partnership (Voluntary Association, 任意組合) under Japanese law. Ownership rights vest, and the purchaser is admitted to the partnership, upon (i) receipt of cleared funds in full, (ii) execution of the partnership agreement and ancillary documents by all parties, and (iii) HOTELA Cities KK's written confirmation of admission. Following admission, usage rights under the booking and reservation system become available as of the date specified in the purchase agreement, typically within thirty (30) days of admission. Because HOTELA interests are not physical goods, no shipment occurs.
Returns, Cancellations and Refunds
Statutory consumer-protection rights under Japanese law apply where and to the extent mandatory law so provides. Any refund entitlements not mandated by statute are governed exclusively by the purchase agreement between the purchaser and HOTELA Cities KK.
Special Conditions
HOTELA ownership interests are perpetual usage rights held through a voluntary partnership (Voluntary Association, 任意組合) and are not real-property deeds (不動産登記). Accordingly, the interests are not subject to Japanese real-property transfer tax or inheritance tax in the manner applicable to titled real estate, and the transfer, succession, and assignment of interests are governed exclusively by the terms of the partnership agreement and the Civil Code provisions applicable to voluntary partnerships. Prospective purchasers are encouraged to obtain independent legal and tax advice before entering into a purchase agreement. HOTELA Cities KK is a qualified-invoice issuer (適格請求書発行事業者) under registration number T2010401179769.

This notice is provided solely for the purpose of satisfying the disclosure requirements of the Act on Specified Commercial Transactions and does not itself constitute an offer to sell or a solicitation to buy any HOTELA ownership interest. The terms of any actual sale are set out exclusively in the executed purchase agreement and partnership agreement between the purchaser and HOTELA Cities KK. In the event of any inconsistency between this notice and the executed agreements, the executed agreements control. This notice is governed by the laws of Japan, and the Tokyo District Court shall have exclusive jurisdiction of the first instance over any dispute arising out of or in connection with it. The Japanese-language version of this notice shall prevail in the event of any inconsistency with any other-language version. Effective 2026-04-14.

Contact
HOTELA

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