Last updated: 4/29/2026
This Privacy Policy outlines how Bloxd LTD collects, uses, and protects your information when you visit and interact with Bloxd.io. This document is intended to provide clarity on our practices and your rights concerning your data.
At Bloxd.io, we take your privacy—and the privacy of your children—very seriously. This Privacy Policy explains how we collect, use, and protect the information of both you and your child when you use our website. Our goal is to make sure you understand what information we collect, why we collect it, and how we keep it safe. We also want to ensure that you know your rights and how you can exercise them.
Whether you’re a parent, guardian, or player, this document is designed to provide you with clear and straightforward information about our privacy practices. We’re committed to providing a safe and enjoyable environment for our younger players while respecting the privacy and concerns of parents and guardians.
When you interact with Bloxd.io, certain data is collected to ensure the website operates correctly and securely. By default, we apply the highest level of privacy protection for all visitors. This means that we collect only the minimal amount of information necessary to operate the website and ensure its functionality. The following types of information may be collected:
Type of Information | What We Collect | Why We Collect It |
Technical Info | IP address, browser type, device type, screen resolution, language selection | To ensure the website functions correctly and displays in your preferred language. |
Usage Info | Pages visited, time spent on pages, clicks, and interactions | To analyze how the website is used and to improve player experience. |
Cookie Info | Cookies that store settings, advert frequency, fraud prevention | To enhance your experience by remembering your preferences, save your game progress |
Moderation Info | Anonymized IP address, Chat logs, username, reports | To maintain a safe environment in chat rooms and enforce community guidelines. |
Data Retention: Data related to visitors is retained as long as the account is active, or 14 months after your last play session. If a user requests account deletion, the associated data will be deleted promptly, typically within 30 days after the request is processed.
Bloxd.io includes online social features, such as chat rooms, where players can interact. We implement several measures to ensure chat safety:
Before participating in chat rooms, players and their guardians are encouraged to review our Community Conduct.
Accounts on Bloxd.io can only be created by players aged 13 or older, or by younger players with parental consent. For those registering through Google, Google will verify the user’s age and obtain parental consent if required. For more details, refer to Google’s Child Privacy Policy.
When creating an account, the following data is collected to provide personalized services and enhance user experience:
Type of Information | What We Collect | Why We Collect It |
Account Info | Username, email address | To create and manage user accounts. |
Profile Info | Optional profile details (e.g., avatar) | To personalize the user experience. |
Technical Info | IP address, device type, browser type | To secure accounts and ensure the website functions correctly. |
Usage Info | Pages visited, site interactions | To improve the user experience and offer tailored features. |
Data Retention: Data related to registered players is retained for as long as the account is active, 14 months after your last play session or If a user requests account deletion, the associated data will be deleted promptly, typically within 30 days after the request is processed.
When making a store purchase as a registered player, the following data is collected by us or our payment partners listed in section 3.3 to provide a compliant checkout experience and access to their purchase:
Type of Information | What We Collect | Why We Collect It |
Account Info | User ID, email address | To attach any purchase made to your account. |
Technical Info | Transaction ID, IP address, device type, browser type | Combat fraud and reporting. |
Usage Info | Pages visited, site interactions, purchase history | To secure accounts and ensure the website functions correctly. |
Usage Info | Pages visited, site interactions | To improve the user experience and offer tailored features after purchase. |
Payment Info | Payment Information, Billing address | To complete and validate your purchase |
Our payment providers, who act as our merchant of record, securely collect payment information and handle it according to the required security & law. Payment information is not shared with or processed by bloxd.
Data Retention: Data related to purchases can be stored for up to 5 years after fulfilling the purposes for which the data were collected to combat fraud and for reporting purposes.
When you reach out to us, we collect information to help us respond to you effectively:
Type of Information | What We Collect | Why We Collect It |
Contact Info | Your email address or phone number | To get back to you about your questions or concerns. |
Message Content | What you say in your message | To understand and address your issue or feedback. |
Technical Info | Date, time, and details of how you contacted us | For security and to ensure we respond appropriately. |
Data Retention: We will retain the personal data collected from your inquiries for up to three months after your query is resolved or closed. This extended period allows us to ensure that any follow-up questions can be addressed. If the inquiry is from a child under the age of 13, any data collected will be deleted as soon as possible.
This Privacy Policy applies only to the Bloxd.io game and its related services when accessed through the official Bloxd.io website or our mobile apps (such as those on iOS and Android).
If you use Bloxd.io through a third-party platform or website, this Privacy Policy does not cover those environments. We recommend checking the privacy policies of those sites or platforms and making sure you understand how your data is used before engaging with them.
We may also work with third-party services for some features in our game. These third parties have their own privacy policies, which apply in addition to ours. We encourage you to review those policies as well.
We work with trusted third-party service providers to help operate the website and deliver services effectively. These providers only receive the data necessary to perform their functions and are required to maintain the confidentiality and security of your information. The key service providers we work with are categorized as follows:
Service Provider | What They Collect | What They Do |
AWS Cloud | Data storage and processing | Hosts our servers and stores backup, data securely. |
Digital Ocean | Data storage and processing | Hosts our servers and stores data securely. |
Google Firebase | Email, User data, app usage data, device information | Provides backend services including database for registered users |
Service Provider | What They Collect | What They Do |
IP addresses, browser types, device information | Provides website security, performance optimization, and protection against malicious attacks. | |
IP addresses, browser types, device information | Protection against malicious attacks. |
Service Provider | What They Collect | What They Do |
Usage data, pages visited, interactions on the site | Analyzes website usage to help us understand how the site is used and improve user experience. | |
Usage data, device data, interactions on the site | Analyzes website usage to help us understand how the site is used and improve user experience. | |
IP addresses, browser types, device information, interactions on the site | Collects all errors that happen in the browser and records and collects user activity for debugging purposes. |
Service Provider | What They Collect | What They Do |
Anonymized IP addresses, chat logs, usernames, reports, custom lobby metadata, custom game metadata, thumbnail uploads | Provides automated and manual moderation services to ensure chat safety and compliance with guidelines. | |
Chat logs | Provides profanity filtering for moderating chat messages. |
Service Provider | What They Collect | What They Do |
User ID, Email Address, IP addresses, Purchase History, Purchase Request | Act as our merchant of record, handling all our secure payment protection insurance and checkout experience to complete your purchase and handle payment support. |
Cookies are small data files stored on your device that help identify you when you visit a website. They allow the site to remember your preferences and provide a smoother experience.
We use different types of cookies to enhance your experience and ensure that Bloxd.io functions properly. Here’s what each type of cookie does:
Type of Cookie | Purpose | Example |
Functional Cookies | Ensure the website works properly by enabling basic functions like navigation and settings. | Remembering your game settings, progress or language preferences. |
Analytical Cookies | Help us understand how players use the site by collecting anonymized data (e.g., pages visited). | Tracking the number of visitors or identifying popular game features. |
Notice Acceptance Cookies | Record whether you have acknowledged or accepted notices, such as our cookie policy. | Storing your acceptance of our cookie banner or other notifications. |
You can control cookie settings through your browser. Below are links to guides on how to manage cookies for common browsers:
We take the security of your data seriously. We implement various measures to ensure your personal information is protected and manage it according to applicable data protection laws.
In the unlikely event of a data breach that affects your personal information:
We take all necessary steps to ensure that breaches are addressed swiftly to minimize any potential harm.
Your data may be transferred to servers in other countries. All international transfers comply with relevant data protection regulations, ensuring that your information is safeguarded.
We retain your data only for as long as necessary to fulfil the purposes outlined in this policy:
If we collect personal data beyond what is outlined above, we will remove it as soon as possible once it is no longer needed.
As a user of Bloxd.io, you have the right to:
As a verified parent or guardian of a child using Bloxd.io, you have the right to:
To exercise any of these rights, contact us using the information provided below. We may require proof of identity before proceeding with your request. Responses will typically be provided within 30 days.
Got questions or concerns? We’re here to help. Reach out to us at:
We may update this policy occasionally to reflect changes in our practices or the law. When we do, we’ll update the “Last updated” date at the top. Please check back occasionally to stay informed.