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Forum Posts

"Mark as dispatched" - gone

As a private seller paying postage costs on all my listings I sometimes have two separate orders from the same buyer. Previously I would pay for and print a label for one, but include both in the parcel and mark the other as "dispatched". But now wit...

Drafts won’t list using app

Hi allso I’m trying to list a draft i made and savedi click list and it’s says we’re creating your listing, hang tight then it just goes back to the page where you have click to list the draft

Resolved! New terms buyer payouts

Hi all,I want to flag something about the new Payments Terms of Use that I don’t think has received enough attention — particularly for private sellers.From 8 July 2026, our payouts will no longer trigger on buyer payment. Instead, funds are held unt...

User avatar by Contributor
  • 304 Views
  • 7 replies
  • 5 kudos

Ebay is dying

We have noticed that our Ebay is dropping off a cliff. We feel that the Buyer Protection, Simple delivery etc is killing it. For sellers with 100% feedback we think that buyer protection should be optional for the buyer. Simple Delivery has confused ...

User avatar by Contributor
  • 3891 Views
  • 48 replies
  • 11 kudos

Royal Mail parcel mailbox fail

I tried to use one of these mailboxes yesterday for the first time. I got as far as printing out my label but the box did not open after i got the label, so I couldn't put my parcel in the box. What am I supposed to do now? I called eBay up and they ...

User avatar by Contributor
  • 111 Views
  • 3 replies
  • 0 kudos

Buyers protection

Isn't Buyer Protection which eBay has introduced along side their Money Back Guarantee a truly amazing thing for everyone? Or perhaps it isn't? I am looking for assistance and advice from the Knowledgeable people on the discussion board with regards ...

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User avatar by Conversationalist
  • 4036 Views
  • 81 replies
  • 2 kudos

stolen item from doorstep.

hello A customer has reported their item stolen from their doorstep. Evri have a photo of the location , that isnot in a secure enclosed space but on the doorstep for all to see. Should I request the buyer to click "did not receive"? or should I just...

Resolved! Chat No Longer Working??

I have recently had to talk to eBay on 2 occasions but was not offered an option to chat. Is this now the normal procedure because with chat, you received a transcript but with a call, you receive nothing!!

Feedback and detailed seller ratings

Just been checking my detailed seller ratings over the last 12 months and found that I have been rated 4.8 from 5 for Reasonable Postage CostMy question is why is this still a thing, I am forced to use Simple Delivery so have no control over postage ...