Spirit Guests Should Not Go to The Airport
All Spirit flights are cancelled. Please refer to the links and FAQ below for more information about your booking and next steps. Thank you for choosing Spirit - we are grateful to all our Guests who flew with us over the past 34 years.
Quick Links
Information About Refunds
While we are not able to help rebook your flight on another airline, we will automatically process refunds for any flights purchased through Spirit with a credit or debit card to the original form of payment. Guests who booked flights via a travel agent should contact the travel agent directly to request a refund. Compensation for Guests who booked flights using any other methods, including a voucher, credit or Free Spirit points, will be determined at a later date through the bankruptcy court process.
All Spirit flights have been cancelled, effective immediately. While we are unable to help rebook your flight on another airline, we will automatically process refunds for any flights purchased through Spirit with a credit or debit card to the original form of payment. Guests who booked flights via a travel agent should contact the travel agent directly to request a refund. Compensation for Guests who booked flights using any other methods, including a voucher, credit or Free Spirit points, will be determined at a later date through the bankruptcy court process.
Spirit is unfortunately unable to help rebook your flight on another airline.
We will automatically process refunds for any flights purchased through Spirit with a credit or debit card to the original form of payment. Guests who booked flights via a travel agent should contact the travel agent directly to request a refund. Compensation for Guests who booked flights using any other methods, including a voucher, credit or Free Spirit points, will be determined at a later date through the bankruptcy court process.
Spirit is unfortunately not able to reimburse Guests for incidental travel costs associated with cancelled trips. If you purchased travel insurance, check with your carrier to see if these expenses may be covered under your plan.
All Spirit flights have been cancelled, effective immediately. We are unable to provide service. Please look to rebook your travels on a different airline. We apologize for the inconvenience.
Refund Status
For more information regarding your refund, please visit the MyTrips page.
Frequently Asked Questions
Given Spirit Airlines’ immediate wind-down of operations, Free Spirit points are no longer redeemable, and there are no flights available for purchase. Plans for the loyalty program will be determined at a later date through the bankruptcy process.
Free Spirit points are unable to be transferred to a different airline or loyalty program.
We are unfortunately not able to offer cash refunds for unused vouchers.
You can check the status of lost luggage HERE.
You can check the status of lost and found items HERE.
If you have any further questions, please contact our claims agent, Epiq, by emailing SpiritAirlinesInfo@epiqglobal.com or calling (855) 952-6606 (for toll-free U.S. and Canada calls) or (971) 715-2831 (for international calls).
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