airline worker carrying box

Frequently Asked Questions

Please see below for general FAQ about the transition. Certain vendors may be contacted by the company or its representatives with specific further information.

The company or its representatives may contact you about the status of your services. Certain vendors may continue to provide goods and services under normal operating terms to ensure a smooth wind-down process. Purchase orders will otherwise be cancelled.

Yes - vendors retained during the wind-down process can expect to receive payment for go-forward goods and services provided to the Company.

The Bankruptcy Code prohibits any actions from creditors that would try to take back property the company has purchased or interfere with currently held property. This means that if you are holding materials or goods purchased by Spirit, they belong to the company’s estates, and we expect delivery to continue according to the agreed-upon. If you have an existing contract with the company, you are required to continue honoring it under the agreed-upon terms.

A small group of Spirit Team Members are remaining at the company to support a smooth handoff with vendors.

Any outstanding claims will need to be addressed through the bankruptcy process. Please be advised that you will receive direct communications from the relevant court as to that process.

You can visit https://dm.epiq11.com/SpiritAirlines for claim filing instructions.

If you have any further questions, please contact our claims agent, Epiq, by emailing SpiritAirlinesInfo@epiqglobal.com or calling (855) 952-6606 (for toll-free U.S. and Canada calls) or (971) 715-2831 (for international calls).

woman employee working at a desk at a call center

Contact Information

Claims Agent

Phone Number

(855) 952-6606
(toll-free U.S. & Canada calls)

(971) 715-2831
(International calls)

Media Inquiries