We were delighted to receive a letter of thanks over the holidays from Alastair Smith on behalf of his mother, Flo Smith, who at 108 years old is Scotland’s oldest lady. Alastair said,
“At the age of 108, my mother required prompt and considerate service when she urgently required a suitable riser/recliner chair and also a new wheelchair all to make life safer and easier.
It was not feasible for my mother to attend your showroom so with minimum fuss your staff visited the care home where she is resident to assess her requirements.
In summary, very satisfactory purchases were made and I wish to emphasise our appreciation of the attention received on the sales side of the business from Olivia Fleming. She was first class to deal with.”
Thank you Alastair and Flo for the lovely feedback, we are so pleased to have been able to help.
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Kieron Macfarlane
Fantastic feedback Liv Fleming. Thank you.
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