I subscribed to Aura (annual) in a panicked state, whilst stressing about which of my personal information is visible to data brokers. After realising that the app only works properly for US customers (SSN input, only allows US addresses etc), I promptly unsubscribed, and despite Auras 60-day money-back guarantee for those who cancel annual subscriptions within this timeframe, they will not refund me my money. All I get from them is an AI generated email telling me to call their customer service line, which I can’t call from Australia. I understand that I should’ve taken the time to research this company before subscribing, but as I mentioned, I was incredibly stressed at the time and rushed into it. There was absolutely no mention of the fact that this app only works for US customers, and they are using every BS excuse not to refund my payment, despite their 60-day money-back guarantee. Avoid this company and save yourself from their deceptive practices.