Zhao, R., Bies, A., & Kim, S. M. (2024). Employee Compensation of Nonprofit Child Welfare Agencies in New York: Crises and Strategies. Nonprofit Management & Leadership. DOI:http://doi.org/10.1002/nml.21629.

Zhao, R., Welch, R., & Bies, A. (2024). Nonprofit Management’s Perceptions of Unions in Government-Funded Child Welfare Agencies: Can They Help Raise Wages in This Triangular Relationship? Human Service Organizations: Management, Leadership & Governance, 1-18. DOI: https://doi.org/10.1080/23303131.2024.2377080.

Anasti, T. & Zhao, R. (2024). Converging on Institutional Logics: The Expansion of Syringe Service Programs in a Midwest State. Human Service Organizations: Management, Leadership & Governance, 1-17. DOI: https://doi.org/10.1080/23303131.2024.2377077.

Anasti, T. & Zhao, R. (In Press). Strategies for Cultivating Organizational Legitimacy Among Core-Stigmatized Service Providers: The Case of Syringe Service Programs. Social Service Review.

Dr. Zhao is currently conducting a qualitative study understanding how gender, race, and other identities shape Hunter College MSW management graduates’ career advancement experiences in human services organizations. In another project, she is examining the phenomenon of nonprofit human services worker unionization: issues motivating workers to organize; outcomes of unionization; and opportunities, challenges, and management responses to their organizing.