Unwell and need to be seen fast?
We understand how frustrating it can be when you’re unwell and cant access the healthcare you need.
- You need treatment that can’t wait?
- Have family or work commitments that mean you can’t afford to be unwell?
- Your condition could worsen if not addressed promptly?
- Your over-the-counter medicines aren’t working?
Does this sound familiar? We believe that you shouldn’t have to put up with illness for any longer than necessary.
Get prescription-strength healthcare
directly from your Pharmacist today.
The NHS Pharmacy First service offers medicines without a GP visit to quickly treat a variety of common ailments.
We can provide medicines your doctor might supply directly to you, allowing you to feel better sooner, which means you can get on with work, family and life, quicker.
What ailments does Pharmacy First cover?
Sinusitis
Head congestion, facial pain, pressure, and runny nose for over 7 days.
Earache (Acute otitis media)
Sudden and severe earache accompanied by fever, hearing loss, or difficulty sleeping. In-person consultation only.
Infected insect bites
Red, swollen, painful, or hot bites from insects like mosquitoes, bees, or spiders.
Impetigo
Contagious skin infection with red, crusty sores, usually around the mouth or nose.
Shingles
Painful rash with blisters caused by the varicella-zoster virus, usually on one side of the body.
Urinary Infections
Uncomplicated urinary tract infections (UTIs) in women: Burning pain during urination, frequent urination, and urgency to urinate.
Sore throat
Pain or scratching sensation in the throat, difficulty swallowing, and swollen glands
How we can help
Be seen same-day
No more waiting for ages to be seen by a doctor. We offer same-day appointments, in person or remotely.
Get Expert healthcare
Experienced pharmacists ensure you receive the highest standards of care so you can be confident you’re in safe hands and will feel better soon.
Free*, NHS-Funded
Pharmacy First is NHS-funded. It is free if you’re exempt from prescription charges and only the standard prescription fee if you’re not exempt.
Easy Steps to Access Pharmacy First
Ready, set, go.
Access the service : Walk-in, call or book ahead, to get on track to feel better.
We'll see you pronto!
Our pharmacist will assess your health concern in-person or remotely via a phone call, whichever suits.
Get on with life
We’ll dispense the medicine our pharmacist has prescribed, and you’ll be on the road to recovery
First class healthcare, no compromise
Treating you right (away)
Be seen quickly for conditions including: Ear pain, sore throat. Starting treatment sooner means you'll feel better quicker.
Prescription Strength
Our treatments are the same as those your GP could prescribe, not simply "over-the-counter medicines."
Free or (small) fee
NHS funding means you don't pay if you're exempt from prescription fees.
No thank queue!
No more waiting in line. Our pharmacists will see you right away, walk-in or book ahead online.
One stop shop.
Our pharmacists gain a complete understanding of your illness and can provide the medication you need to start treatment right away
NHS partners
We're working with the NHS to treat you quicker, saving the NHS money and freeing up your GP's time for more serious illness.
Pierremont Pharmacy
ONLINE SHOP!
Feeling unwell? Need pharmacy remedies but can't get out?
Shop our online pharmacy. Click & Collect or home delivery.
Words from happy clients!
We're proud to offer friendly, professional care our community trusts. Here's what patients say about their experience with us.
Excellent pharmacy with a personal and polite service.
Andy Warwick
Excellent service. Mum ran out of painkillers during this horrible time & Manor Pharmacy kindly sorted it out quickly. Many Thanks
Charlotte Maylin
Always great service at this chemist very efficient and friendly staff always willing to help 😊 and will always get it sorted
Anonymous
Went to the pharmacy for my covid booster and was immediately impressed. The staff were efficient and friendly as was the pharmacist who gave me the vaccine. The pharmacy is well stocked, clean and bright and definitely an asset to Letchworth.
Caroline Hawkins
Thank you so much for the speedy service, great friendly staff that go way beyond their duty’s, thank you
x
Linda Blair
Excellent service every time.
Very helpful staff
Cynthia Cox
I have used the services of this pharmacy recently and found it to be a most user friendly operation. The knowledgeable staff offer a friendly and efficient customer service. This pharmacy offers many services which others do not and is certainly a major asset both to the NHS and Letchworth Garden City.
Bryan
Amazing service. After receiving an unfulfilled presciption from my local pharmacy, this was the next closet that could help me. Even held back what I needed (without asking them too), couldn't ask for
Tamsyn Flitney
Professional advice given about an issue with my foot, adviced a course of action which solved the problem, within a few days
Anonymous
We are a registered care home and receive all our customers medication from Letchworth pharmacy, often there are last minute changes or additions, dispensing staff always resolve our issues promptly and ensure our customers have the correct medication they need exactly as and when the Doctors prescribe thank you very much
SM
After years of issues with other pharmacies, Letchworth Pharmacy has been a breath of fresh air. I order via the app, walk in a few days later, and it's always ready. No delays, no fuss. The staff are super friendly and helpful too. Been a smooth experience for over a year now!
Anonymous
Nicky Knatz
Very friendly man. helpful on phone when enquiring about rehydration products. Linda
Very Friendly
Visiting from New Zealand with a chest infection, I was seen quickly at Letchworth Pharmacy. Diagnosed, prescribed meds, and sorted in under an hour for just £50. The staff were kind, professional, and respectful. Absolutely fantastic service—so grateful!
Anonymous
Had a prescription issue with an out-of-stock item. The pharmacist was reassuring, offered an alternative dose, and even gave me a letter for my GP. Staff are always helpful and friendly. Grateful for their support and personal touch. Hope this excellent service continues!
Elaine
FAQs
The service is currently limited toi the following common ailments. We expect more conditions to be added in due course.
- Sinusitis
- Earache (Acute otitis media)
- Infected insect bites
- Impetigo
- Shingles
- Urinary Infections
- Acute sore throat
If you require care for a differnet problem you can always use or private prescription service. Our precribing pharmacist can porovide you with prescription-strength medication without the need to see a GP.
Pharmacy First is NHS-funded and is free if you’re exempt from prescription charges; if you are not exempt from prescription fees, you would pay the standard prescription fee.
Our prescribing pharmacist has undergone additional training to prescribe the same medicines your GP might. We will take the same care you would expect from a doctor; this includes gathering information about your overall health and conducting a proper assessment before we consider prescribing any medication.
Your safety and well-being is paramount.
Yes! We offer remote consulation if you feel unable to attend in person. Simply call to discuss your concerns or book ahead online.
Please Note: Earache consultations are only available in person
You can book ahead if the timing is crucial, but you can also walk in; there may be a little wait depending on how busy we are, but we aim to see you as quickly as possible.
We can prescribe and supply prescription-strength medicines that can treat your condition. Not simply alleviate the symptoms. The NHS has recommended the medication we provide as part of this service. We will advise if there are alternatives we think might suit you better.
Let us know if you continue to feel unwell, and we can advise or, if necessary, refer you for further help.
Still have questions?
