Since April of 2024, we have taken various actions on the issue of challenging the legality of publishers destroying video games they have already sold. Aside from proposing new law, most legal action revolved around complaints submitted on the game "The Crew" published by Ubisoft, as it was an ideal candidate to test the legality of this business practice. Below is a summary of all activities we have conducted that have either concluded or are now underway.
EU Overall:
Launched a European Citizens' Initiative to introduce new law in the EU against publishers purposefully destroying video games they have already sold.
[
https://eci.ec.europa.eu/045/public/#/screen/home]
Results: Signing concluded, waiting on a response from the EU Commission.
Made a push to attach the issue of protections against publishers destroying video games to the Digital Fairness Act. Please consider commenting and politely asking for protection from publishers from destroying video games they have already sold to customers:
[
https://www.europarl.europa.eu/committees/en/imco/home/members]
Results: Ongoing, comments will be accepted until October 24th, 2025.
Worked with Member of European Parliament Niklas Nienaß and the support of MEP Patrick Breyer to submit questions to the European Commission on the legality of publishers destroying video games they have already sold.
[
https://www.europarl.europa.eu/doceo/document/P-9-2024-001352_EN.html]
Results: Their answers imply video games of this nature could be violating Directive 93/13/EEC, but it is up to the member states to resolve this.
Submitted complaints on "The Crew" to the European Consumer Centres Network [
https://commission.europa.eu/live-work-travel-eu/consumer-rights-and-complaints/resolve-your-consumer-complaint/european-consumer-centres-network-ecc-net_en]
Results: A dead end, there was no consistency from the various offices and was likely a redundant measure towards contacting the DGCCRF.
UK:
Submitted a government petition in 2024 to UK Parliament on the practice of publishers destroying video games already sold [
https://petition.parliament.uk/archived/petitions/659071]
Results: It ended prematurely due to Parliament dissolving. The new one has been relaunched and received enough signatures to be brought before Parliament: [
https://petition.parliament.uk/petitions/702074/]
No answer from Parliament as of yet, the answer from the Department for Culture, Media, and Sport can be disregarded as Parliament's takes precedence.
France:
Guided people to submit complaints to the DGCCRF on "The Crew".
Results: The issue has been escalated at the highest levels of the agency, decision pending.
Helped submit complaints to French legal mediators on "The Crew".
Results: Inconclusive answer from the Mediator. This outcome, however, now enables the possibility of suing Ubisoft in France.
Contacted the UFC-Que Choisir about consumer complaints on "The Crew".
Results: Still Ongoing
https://www.stopkillinggames.com/countries/france
Germany:
Guided people to submit complaints to the Verbraucherzentrale on "The Crew".
Results: The issue has been escalated at the agency, decision pending.
Australia:
Guided people to submit complaints to the ACCC on "The Crew".
Results: Issue escalated at the agency, decision pending.
Submitted a government petition to Australian Parliament to end the practice of publishers destroying video games already sold [
https://www.aph.gov.au/e-petitions/petition/EN6080].
Results: Said they won't act, but we should go through the ACCC to resolve this.
Canada:
Submitted a petition to Canadian Parliament on the destruction of games [
https://www.ourcommons.ca/petitions/en/Petition/Details?Petition=e-4965].
Results: A dead end, it said the provinces will have to deal with the issue instead, which are likely too small to impact the industry.
USA:
Helped submit complaints to the FTC on the game "The Crew".
Results: No response, but this was expected.
Brazil:
Tried to initiate a lawsuit against Ubisoft on "The Crew".
Results: Failed due to us requiring sales figures on "The Crew" in order to proceed, which we weren't able to obtain.