I run a municipality of around 40,000 people. I’ve been using Claude for a few months but mostly for drafting documents, speeches, strategizing and summarizing reports.
I have a feeling I’m barely scratching the surface.
I’m trying to build a genuinely modern, citizen-centered local government with real constraints: limited budget, small team, lots of legacy bureaucracy. But also real ambition.
What would you actually use Claude for if you were the Mayor? Curious about:
∙ Internal productivity (beyond the obvious) ∙ Citizen communication and engagement ∙ Policy analysis and decision support ∙ Anything you’ve seen governments or public institutions do well with AI
Not looking for theoretical stuff. What actually works?