Transcription

What is transcription? 

Transcribing audio into text is part of the research process for many researchers. Manually transcribing text can be time consuming, so an increasing number of researchers are using software to transcribe, for example, interview or focus group audio recordings.  

Approved transcription options

Common considerations for choosing an option are the need for translation, internet availability when recording, and the length and number of audio files you are transcribing. You may need to test several to find a suitable option.

• Microsoft Word on a University machine or signed into a University account. Instructions are provided here.

• Zoom when signed into a University account, recording to the cloud, and with the AI Companion turned off. Zoom allows for audio-only recording. See Zoom Support for more information.

• MS Teams when signed into a University account. MS Teams does not allow the separation of audio and video recording streams. See MS Teams Recording options for more information.

• Vibe or Buzz when using TranscribeDesktop, a University-managed Nectar virtual desktop service. Also supports translation. See the instructions for guidance.

Other transcription options

• Other transcription software options are not University-approved (e.g. Otter.ai, Fireflies.ai, Rev, Scribie). This includes use of user-introduced AI assistants within University Teams or Zoom meetings.

• Researchers may want to use a paid transcription service where the human transcriber is based in Aotearoa New Zealand. Faculties, LRSI, and Schools may maintain lists of service providers. Be aware of the need for service agreements and approved data transfer options ( see Choosing data transfer services ).