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    Here's How to Get a Refund if You Bought Spotify's Failed Car Thing Device

    Customers who paid for the discontinued hardware device will be eligible to get their money back before it becomes unusable later this year.

    Headshot of Omar Gallaga
    Headshot of Omar Gallaga
    Omar Gallaga
    2 min read
    Spotify Car Thing is shown.

    The company has been offering refunds to people who paid $90 for the mobile streaming device before its service is disabled in December.

    Antuan Goodwin/CNET

    Spotify's experiment into dedicated audio hardware has ended, and customers who paid $90 to be early adopters for its Car Thing device will get their money back.

    The company confirmed to CNET that as of May 24, it began issuing refunds to customers who contact customer support and provide proof of purchase, such as an email invoice. The device launched in early 2022 after quietly rolling out to some Spotify Premium subscribers who got the device for free in late 2021. (Disclosure: I was one of them.)

    Read more: From 2022: Spotify Is Killing Off Car Thing

    The device used Bluetooth to connect to a vehicle's audio system and displayed playlists and artist information from a user's Spotify account. It had buttons, a touchscreen and a control wheel, but could also be controlled with voice commands. 

    "We're discontinuing Car Thing as part of our ongoing efforts to streamline our product offerings," the company says on the Spotify website. "We understand it may be disappointing, but this decision allows us to focus on developing new features and enhancements that will ultimately provide a better experience to all Spotify users."

    The experiment did not last long. Spotify stopped making the Car Thing only five months after its 2022 launch, and earlier this month said that all of the devices would stop working after Dec. 9, 2024. 

    Reports suggested that the company was not going to reimburse buyers, and a class-action lawsuit was filed in New York over the issue. But the company now says it began issuing refunds before that lawsuit was filed on Tuesday.

    Spotify told CNET that Car Thing customers should contact the company directly through its support channels to request a refund. Spotify's site recommends that users reset the device to factory settings and then dispose of the device according to local electronic waste guidelines. 

    A list on the company website suggests other ways to listen to music via Spotify in your car, including via Apple CarPlay and Android Auto.

    Audible Rolls Out a More Affordable Standard Plan for Listeners

    Amazon's audiobook service is adding a lower-cost plan that gives subscribers limited listening without monthly credits.

    Headshot of Nelson Aguilar
    Headshot of Nelson Aguilar
    Nelson Aguilar
    With more than a decade of experience, Nelson covers Apple and Google and writes about iPhone and Android features, privacy and security settings, and more.
    Nelson Aguilar
    2 min read
    Audible Standard Plan

    Amazon's audiobook service expands its subscription lineup

    Audible

    Amazon's audiobook platform Audible is expanding its subscription lineup with the launch of a new Standard membership plan, the company announced Tuesday. It's a lower-priced option designed for listeners who want access to audiobooks and podcasts without paying for the company's premium tier. 

    In the US, the Standard plan costs $9 per month and includes one audiobook selection, which remains available as long as the membership is active. The plan also includes unlimited listening from a curated library, which Audible says includes a selection of Audible Originals and nearly 200 popular titles previously available on Wondery Plus.

    By comparison, Audible's Premium Plus plan starts at $15 per month and includes a monthly credit that can be used to purchase any audiobook in Audible's catalog. Those purchased titles remain in a user's library even if they cancel their membership. 

    The launch comes as audiobook services face growing competition from both streaming subscriptions and library-based apps. Spotify's Premium plans include a set amount of audiobook listening time each month (Spotify currently advertises 15 hours per month for eligible Premium subscribers), while apps like Libby allow audiobook borrowing through participating public libraries at no cost. 

    Audible, which Amazon acquired in 2008, remains one of the largest audiobook platforms and has spent years building out exclusive productions and original audio content, alongside its paid audiobook storefront. In recent years, the company has also experimented with different pricing tiers and subscription perks as it competes with other streaming-style services.

    Audible says the new Standard plan is available immediately in the US, UK, Canada, Australia, Germany and France, with additional markets planned later.

    How to Rock the Afterlife With Spotify and Liquid Death's Diabolical New Device

    Melt faces from beyond the grave.

    Headshot of Alex Valdes
    Headshot of Alex Valdes
    Alex Valdes
    Alex Valdes from Bellevue, Washington has been pumping content into the Internet river for quite a while, including stints at MSNBC.com, MSN, Bing, MoneyTalksNews, Tipico and more. He admits to being somewhat fascinated by the Cambridge coffee webcam back in the Roaring '90s.
    Alex Valdes
    2 min read
    Spotify Liquid Death urn

    The Eternal Playlist Urn gives you a chance to appreciate your music after you're dearly departed. 

    Spotify

    Dearly beloved, we are gathered here today to discuss a new music streaming device from Spotify and Liquid Death. The Eternal Playlist Urn, a music-playing cremation urn (yes, a real one) is meant to help you enjoy your music long after you shuffle off of this mortal coil. 

    "With the Eternal Playlist Urn, now the dead can listen to their favorite jams for all of eternity," Liquid Death said in a statement. "Upgrade any post-life experience with this latest revolution in being dead."

    The urn has a wireless Bluetooth speaker embedded in the lid and can be charged with a USB-C cable. Liquid Death says there will be only 150 urns available for purchase, priced at $495 each.

    Spotify Liquid Death playlist

    Answer questions like, "What's your eternal vibe?" or, "What's your go-to ghost noise?" to create your Eternal Playlist Generator.

    Spotify

    The Eternal Playlist Urn is the latest creation from a beverage company that likes to push the envelope with a morbid motif. Its drink lineup includes flavors such as Berry It Alive, Convicted Melon and Severed Lime.

    Admittedly, an urn seems an odd spot for music, which is likely the joke. Although some people bury their loved one's urn with cremains inside, others keep Grandpa's ashes displayed on their shelf or fireplace mantel, so at least that way, you'd be able to hear the tunes.

    Create your afterlife playlist

    You may not want to buy a musical cremation urn, but Spotify has another gimmick. It'll help you create the playlist it thinks you'll want to listen to after death. Go to the Eternal Playlist Generator on the Spotify mobile app, then select Let's Go at the button at the bottom. It'll create your eternal playlist after you answer some questions.

    The first question was, "What's your eternal vibe?" I chose Very, very chill. Then, "Fill in the blank: Rest in -----." I chose Bass. "What's your getting-ready-to-haunt music?" Pump up tracks. Lastly, "What's your go-to ghost noise?" I selected Bwaah Mwahahaha.

    Spotify then gave me my eternal playlist, which included Tears by Sabrina Carpenter, Attention by Charlie Puth and That's What I Like by Bruno Mars, among others. It's not a list of death-themed tunes, although there are certainly enough songs like Seasons in the Sun, Don't Fear the Reaper and Tears in Heaven that could've made a death-themed list. Apparently, it's supposed to be the list your cremains wouldn't mind hearing over and over again.

    I'm ready for the urn! Whenever that may be.

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    A New Mini Game Boy Collectible That Just Plays Pokemon Music? What a Tease

    A surprise collectible on Pokemon Day looks just like a tiny Game Boy and plays music on swappable cartridges for $70. Give us the real Game Boy again, come on.

    Headshot of Scott Stein
    Headshot of Scott Stein
    Scott Stein Editor at Large
    I started with CNET reviewing laptops in 2009. Now I explore wearable tech, VR/AR, tablets, gaming and future/emerging trends in our changing world. Other obsessions include magic, immersive theater, puzzles, board games, cooking, improv and the New York Jets. My background includes an MFA in theater which I apply to thinking about immersive experiences of the future.
    Expertise VR and AR | Gaming | Metaverse technologies | Wearable tech | Tablets Credentials
    • Nearly 20 years writing about tech, and over a decade reviewing wearable tech, VR, and AR products and apps
    Scott Stein
    2 min read
    Two boxes of collectible mini Game Boys with cartridges that play Pokemon music

    A Pokemon music collection in Game Boy form? Yes.

    Nintendo

    Nintendo sure does love teasing us with Game Boy things. 

    First, a collectible Lego Game Boy model last year that almost looked like a real Game Boy (but wasn't). Now, for the 30th anniversary of Pokemon, Nintendo and the Pokemon Group are selling a collectible music player that looks like a tiny Game Boy and plays authentic original Pokemon Red/Blue songs on swappable cartridges, one per song. 

    The Game Boy Jukebox is being sold on the Pokemon Center site for a whopping $70. It's so small, it uses button batteries (which aren't included). You can buy this music-playing Game Boy simulacrum in-person at Nintendo Stores, too, if you're near one.

    This level of absurdity is standard issue for Nintendo: Just in the last 18 months, we've had Alarmo, a talking Super Mario flower and a Virtual Boy recreation. This new collectible is so tempting precisely because it looks like a little, even more pocketable Game Boy. Except it isn't a Game Boy at all. It's just a music player. Even the dot-matrix "screen" is fake -- it's just an overlay that the cartridges display when they're slotted in.

    The music this thing plays is Game Boy-accurate, down to the little boot-up ping. It just makes my skin itch for a new Game Boy (one that isn't already made by several other companies).

    But come on. Make a real Game Boy collectible with preloaded games. One that plays Pokemon Classic games and Tetris and more. You know you want to, Nintendo. It's only a matter of time. 

    In the meantime, if you're desperate for all 45 Pokemon Red and Blue songs on a little Game Boy music player, now's your chance.

    Apple's New Smart Home Display Delayed Until Fall Over Siri Issues

    It has been nearly a year and a half since the company announced the AI-powered product.

    Headshot of Alex Valdes
    Headshot of Alex Valdes
    Alex Valdes
    Alex Valdes from Bellevue, Washington has been pumping content into the Internet river for quite a while, including stints at MSNBC.com, MSN, Bing, MoneyTalksNews, Tipico and more. He admits to being somewhat fascinated by the Cambridge coffee webcam back in the Roaring '90s.
    Alex Valdes
    3 min read
    Siri on mobile

    Apple engineers are behind on a major upgrade for Siri.

    Getty Images

    Your home could get smarter with Apple's Siri, but it will have to wait a few more months. Bloomberg reported the iPad-shaped AI home hub won't be ready until September, several months after the company was hoping to launch it this spring. Apple engineers first need to complete work on a new and improved Siri assistant for the home device, code-named J490, according to Bloomberg.

    Apple was hoping to release J490 this month, along with a slew of other new devices, including the iPhone 17e, MacBook Neo, MacBook Air M5new Pro models, and iPad Air M4. Apple first teased the smart home display in November 2024.

    A representative for Apple did not immediately respond to a request for comment.

    Siri is Apple's virtual assistant that uses voice recognition and AI to fulfill a variety of tasks and commands, along with intriguing uses. You might use Siri to find your iPhone -- "Hey Siri, where are you?" -- or to hear the weather forecast -- "Siri, what will the weather be today?" Siri is available on iPhones, MacBooks and iPads. It was launched in 2011 as a feature of the iPhone 4S.

    As CNET reported last month, Apple engineers have struggled to push the upgraded Siri assistant out the door. It isn't fast enough, gets confused by complex commands and doesn't interact well with other Apple AI models. The company is also wrestling with how much personal data to access to inform the AI, and the new Siri is not yet able to complete in-app tasks, such as finding a photo and posting it to socials, all with one command.

    AI Atlas

    It has been nearly two years since Apple announced that it would give Siri a major upgrade. In the meantime, competitors like Alexa Plus and Gemini for Home have entered the marketplace.

    Tech tester Jon Rettinger, whose YouTube channel has 1.66 million subscribers, says the repeated delays in upgrading Siri can "erode" confidence in Apple's ability to keep up in the AI race.

    "Apple as a whole is still one of the strongest companies on the planet. But their AI play is clearly the weakest link in an otherwise very strong chain," Rettinger told CNET.

    Rettinger said he has had issues getting Siri to complete basic commands, such as setting two alarms at the same time, and that it's a bit of "a mess" right now.

    "Having said that, the iPhone has such massive market penetration that I'm not sure it will actually matter in the end. Which is kind of wild when you think about it," Rettinger said.

    Facial recognition for residents

    The hardware for the forthcoming smart home display has already been finished. It resembles an iPad and can be either attached to a wall or rest on a half-domed-shaped base, the Bloomberg report said.

    The device will be equipped with facial recognition, so when residents walk up to it, they will be shown personalized data such as music preferences, news headlines, appointments, reminders, tasks and so on.

    The screen interface will include a bunch of circular app icons, similar to the display on an Apple Watch. The Bloomberg report said the smart home display will be the first of several home devices by Apple. Future products include a tabletop robotic limb with a 9-inch screen, a smart security camera and a Face ID-enabled smart doorbell.

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