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A comprehensive set of questions and answers covering key concepts and operations in the insurance industry. It explores various types of insurers, distribution systems, underwriting principles, claims settlement processes, reinsurance strategies, and investment practices. Valuable for students studying insurance or related fields, offering a structured approach to understanding fundamental insurance principles.
Typology: Exams
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major types of private insurers - ANSWER-Stock, Mutual, and Lloyd's of London stock insurers - ANSWER-corporation owned by stockholders. objective is to earn profit for stockholders by increasing the value of the stock and paying dividends Mutual insurers - ANSWER-a corporation owned by policyholders. profits are distributed to policyholders by dividends or rate reductions types of mutual insurers - ANSWER-advance premium mutual, assessment mutual, and fraternal insurer assessment mutual - ANSWER-insurer has the right to assess policyholders an additional amount if the insurer's financial operations are unfavorable advance premium mutual - ANSWER-insurer does not issue assessable policies fraternal insurer - ANSWER-a mutual insurer that provides life and health insurance to members of a social or religious organization Lloyd's of London - ANSWER-The world's leading insurance market that provides services and physical facilities for its members to write specialized lines of insurance. They underwrite insurance for syndicates. Is Lloyd's of London an insurer? - ANSWER-No Lloyd's of London brokers - ANSWER-represent policyholders to arrange coverage with syndicates syndicates - ANSWER-offer insurance contracts in the market who makes up a syndicate? - ANSWER-members, managing agents, and underwriters insurance agent - ANSWER-Someone who legally represents the principal (insurance company) and has the authority to act on the principal's behalf Is the principal responsible for acts of an agent? - ANSWER-Yes, when the agent is acting within the scope of authority
Agent Binding Authority - ANSWER-provide temporary insurance until the policy is actually written (typically with P&C, NOT life brokers - ANSWER-someone who legally represents the insured, places appropriate coverage, is paid commission from insurer, and importance of large brokerage firms - ANSWER-very important for commercial P&C, have knowledge of specialized markets, and provide risk management and loss-control services surplus lines broker - ANSWER-"Wholesalers" who work with retail Agents and Brokers, licensed to place business with a "non admitted" insurer surplus lines - ANSWER-any type of insurance for which there is no available market in the state non-admitted insurer - ANSWER-an insurer not licensed to do business in the state independent agency distribution - ANSWER-represent several unrelated insurers, agency owns expirations and renewal rights exclusive agency system - ANSWER-the agent represents only one insurer or group of insurers under common ownership. agents do not own expirations or renewal rights to policies direct writer system - ANSWER-an insurer in which the salesperson is an employee of the insurer, not an independent contractor. employees paid on "salary plus" direct response system - ANSWER-Insurer sells directly to the consumer by television or some other media what are some methods to sell individual insurance policies to - ANSWER-employer groups, labor unions, trade associations, college and university alumni, and others groups like AARP or AAA group insurance marketing - ANSWER-Products are sold through group representatives employees who receive a salary and incentive payments based on sales (can pay for insurance by payroll deduction) what are the major insurance company operations? - ANSWER-ratemaking, underwriting, production, claims settlement, reinsurance, and investments ratemaking - ANSWER-the pricing of insurance and the calculation of insurance premiums
"First-Party" claim - ANSWER-insured submits claim for insurer to make a payment to insured (fire, theft, hail) "Third-Party" claim - ANSWER-Submitted against a negligent insured and insurer pays damages caused from their insured to injured party (for bodily injury, physical damage, death, personal injury, etc.) claims process - ANSWER-notice of loss, claim investigation, proof of loss, and payment of loss or denial of claim reinsurance - ANSWER-An arrangement by which the primary insurer (that initially writes the insurance) transfers to another insurer (called the reinsurer) part or all of the potential losses associated with such insurance ceding company - ANSWER-primary insurer that initially wrote the insurance reinsurer - ANSWER-company that accepts the insurance from the ceding company retention limit - ANSWER-the amount of insurance retained by the ceding company cession - ANSWER-the amount of insurance ceded to the reinsurer retrocession - ANSWER-when reinsurer insures part or all of its risk with another reinsurer what are the functions of reinsurance - ANSWER-increase underwriting capacity, stabilize profits, reduce the unearned premium reserve, provide protections against a catastrophic loss, retire from a line of business, and obtain underwriting advice on a line for which the insurer has little experience what are the two types of reinsurance? - ANSWER-facultative and treaty facultative reinsurance - ANSWER-Reinsurance that is transacted on an individual risk (ex. Large factory) where the primary insurer cedes the individual risk to the reinsurer treaty reinsurance - ANSWER-The primary insurer cedes all risks within one or more specific lines of business to the reinsurer (reinsurer must accept all risks included in agreement) what are the different types of reinsurance agreements? - ANSWER-proportional (Pro Rata), non-proportional (excess of loss), and reinsurance pool Proportional (Pro Rata) - ANSWER-The ceding company and the reinsurer agree to share a predetermined percentage of losses and premium
Two types of Proportional (Pro Rata) Reinsurance agreements - ANSWER-Quota and surplus share Quota share - ANSWER-The ceding company and the reinsurer share premiums and losses based on a fixed % (Example: Ceding Company and Insurer both take 60% retention, proportional) Surplus Share - ANSWER-The reinsurer agrees to accept insurance in excess of the ceding insurer's retention limit. Losses and premium are shared in the same proportion that each party shares in the individual risk. Proportion is determined by dividing the retention by the individual risk size! Non-proportional (Excess of Loss) - ANSWER-The reinsurer only pays when covered losses exceed a predetermined dollar amount (used mainly for catastrophic loss) reinsurance pool - ANSWER-Organization of insurers that underwrite on a joint basis (usually used on specialty types of coverage) insurance investments - ANSWER-Insurance premiums are invested for the time period between the receipt of the premium and the payment of a claim. Extremely important in lowering the cost of insurance to policyowners and offsetting unfavorable underwriting experience what types of investments are made with premiums? - ANSWER-typically invested in "safe" investments like bonds. life insurance can be invested in long term assets like real estate. P&C is short term exposure so premiums are invested in securities like high quality bonds or stocks what are some other insurance company operations? - ANSWER-information systems, accounting, legal department, and loss control services Juliana Duvall - ANSWER-insurer-surplus lines broker-broker, social inflation, what are the components of gross rate? - ANSWER-prospective loss costs (pure premium), expense provision (load), and margin for profit and contingencies prospective loss costs (pure premium) - ANSWER-Amount needed to pay future claims and loss adjustments expense provision (load) - ANSWER-Amount needed to pay expenses (acquisition costs, overhead, premium taxes) Margin for Profit and Contingencies - ANSWER-Amount needed to protect against the possibility that actual claims and expenses exceed projections Loss adjustment expense (LAE) - ANSWER-Expenses associated with adjusting claims
National Association of Insurance Commissioners (NAIC) - ANSWER-Standard setting and regulatory support organization created and governed by chief insurance regulators from 50 states, D.C., and U.S. territories (GA - John King) McCarran-Ferguson Act (1945) - ANSWER-Established that insurance should be regulated and taxed by the states. Antitrust laws don't apply to insurance usually which encourages competition Financial Modernization Act (1999) - ANSWER-Insurers can have banking operations and banks can have insurance operations, leading to several mergers and eventually 2008 financial crisis Dodd-Frank Wall Street Reform and Consumer Protection (2010) - ANSWER- Established general federal oversight of the insurance industry with FSOC (Financial Stability Oversight Council) What does the FSOC do? - ANSWER-They have the authority to treat systemic risk and classify non-bank financial institutions as "systemically important financial institutions" (SIFIs), which receive tougher financial oversight and regulated by federal reserve what are the goals of insurance regulation? - ANSWER-maintain insurer solvency, educate consumers, ensure reasonable rates, and make insurance available Why do regulators care about solvency? - ANSWER-Insurance contracts are worthless if the insurer goes bankrupt why is regulating consumers' education important? - ANSWER-to prevent unethical insurers or agents from taking advantage of consumers since it is complex and difficult to compare insurance coverages and costs why is it important to ensure reasonable rates? - ANSWER-to prevent excessive/unsubstantiated rate increases and ensure premiums are sufficient to pay losses what are some ways insurance is made available - ANSWER-restricting the market exit of insurers and the FAIR plans (fair access to insurance requirements) What areas of insurance are regulated? - ANSWER-formation and licensing of insurers, solvency regulation, rate regulation, policy forms, sales practices and consumer protection, and taxation of insurers domestic insurer - ANSWER-domiciled in the state foreign insurer - ANSWER-chartered (domiciled) in another state, but licensed to operate in the state
alien insurer - ANSWER-chartered in a foreign country, but licensed to operate in the state guaranty funds - ANSWER-State-established funds that provide for payment of unpaid claims of insolvent insurers licensed in that state. Although guaranty funds do not prevent insurer insolvency, they mitigate its effects. prior approval - ANSWER-rates must be filed and approved by the state before being used (consumer friendly) file-and-use - ANSWER-rates must be filed with the state, but can be used immediately (insurer friendly) what are some other methods of insurance rate regulation? - ANSWER-modified prior approval, use-and-file, flex-rating, state-made rates, and no rate required why must policy forms be filed with the state department of insurance? - ANSWER-to protect consumers from misleading, deceptive, or unfair provisions what do all states require for consumer protection? - ANSWER-Agents and brokers to be licensed, and continuing education Why are surplus lines brokers licensed separately? - ANSWER-because they collect premium and tax twisting - ANSWER-inducement of a policyholder to drop an existing policy and replace it with a new one that provides little to no economic benefit to the client rebating - ANSWER-practice of giving an individual a premium reduction or some other financial advantage not stated in the policy as an inducement to purchase to policy market conduct - ANSWER-Marketing practices of insurers and agents that involve interactions with insureds, claimants, or consumers Examinations - ANSWER-state departments of insurance conduct market conduct examination of insurers what is the goal of examinations of insurers? - ANSWER-to protect consumers from sale of unsuitable insurance products, misrepresentation of coverage, excessive sale pressure, rates that are excessive or discriminatory, denial of legitimate claims, or improper termination of claims what is the argument for government regulation? - ANSWER-decrease compliance costs, increase competition and innovation, more effective negotiations of international insurance agreements, and more effective treatment of systemic risk
utmost good faith - ANSWER-Higher degree of honesty is imposed on both parties to insurance contracts than is imposed on parties to other contracts representations - ANSWER-statements made by the applicant for insurance (insurance can void if false) concealment - ANSWER-intentional failure of the applicant for insurance to reveal a material fact to the insurer warranty - ANSWER-statement that becomes part of the insurance contract and is guaranteed by the maker to be true in all respects (Violation of a warranty may result in a claim being denied) What is Bad Faith? - ANSWER-law that allows lawsuits against insurance companies for: improper denial and/or delay of claims What are the requirements of an enforceable insurance contract? - ANSWER-offer and acceptance, exchange of consideration, competent parties, and legal purpose who makes the offer and acceptance? - ANSWER-the insured makes the offer (file submission) and the insurer accepts (issues a binder or policy) what is required of the insured when entering into a binding agreement? - ANSWER- insured must be old enough, not be insane or intoxicated legal purpose of agreement - ANSWER-Contract that encourages something illegal or immoral is contrary to public interest and cannot be enforced (cannot insure a meth lab) Aleatory Contract - ANSWER-Values exchanged may not be equal but depend on an uncertain event (better $ coverage if never had loss before; did not pay as much as loss cost but in good standing so received more) unilateral contract - ANSWER-One party makes a legally enforceable contract; Insurer makes legally enforceable promise to pay claims, and insured cannot be legally required to pay premiums conditional contract - ANSWER-Insured must comply with all policy conditions to collect for covered loss personal contract - ANSWER-contract is between insured and insurer contract of adhesion - ANSWER-Insurers draft policy terms where insured must accept the entire contract with all terms and conditions
principle of reasonable expectations - ANSWER-an insured is entitled to coverage under a policy that he or she reasonably expects it to provide, regardless of policy provisions law of agency - ANSWER-agents must represent the principal and limitations can be placed on power of agents waiver - ANSWER-the voluntary relinquishment of a known legal right estoppel - ANSWER-loss of a legal defense because of previous actions that are now inconsistent with that defense what does waiver and estoppel do to insurers? - ANSWER-They may require an insurer to pay a claim that it ordinarily would not have to pay