$11M Norton Healthcare Settlement Ends Class Action Lawsuit Over May 2023 Data Breach

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Norton Healthcare has agreed to an $11,000,000 settlement to wrap up a class action lawsuit over a massive May 2023 data breach that potentially compromised the confidential information of its current and former patient and employees.  

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The Norton Healthcare class action settlement received preliminary court approval on January 13, 2026 and covers all individuals whose personal information may have been compromised in the data breach as identified on the class list. Court documents estimate that approximately 2,487,683 current and former patients and employees are set to be covered by the settlement.

The court-authorized website for the Norton Healthcare data breach settlement can be found at NortonDataIncidentSettlement.com.

The settlement site explains that Norton Healthcare settlement class members who submit a timely, valid claim form are eligible for multiple benefits.

According to the site, class members who submit their claim form with documented proof of out-of-pocket losses incurred due to the data breach are eligible to receive up to $2,500 in reimbursement. The site explains that losses must be directly attributable to the data breach and include costs for credit reports/monitoring and identity theft insurance purchased between May 9, 2023 and May 18, 2026, as well as bank fees and miscellaneous expenses such as mileage or postage.

Class members may also submit a claim for up to four hours of lost time spent addressing the breach at a rate of $20 per hour, for a maximum payout of $80. Per the site, covered activities include freezing credit, remedying actual fraud, reviewing bank/credit statements and other actions related to the breach.

In addition to claims for documented losses and lost time, all class members may also submit a claim form to receive a one-time cash payment of at least $5. According to the settlement website, the amount of this payment will be a pro rata (equal share) portion of the net settlement fund after all administrative expenses, attorneys’ fees and lead plaintiff service awards have been paid.

Settlement documents note that if the total number of valid claims exceeds the amount available for the one-time cash payment, each payment for a valid out-of-pocket loss claim will be reduced on a pro rata basis until the amount of the one-time cash payment is at least $5.

In addition to any/all monetary benefits, the agreement states that all class members may file a claim to receive an enrollment code for three free years of CyEx Medical Shield Pro from the settlement administrator.

To submit a Norton Healthcare claim form online, class members can head to this page and enter the class member ID as found on their received copy of the settlement notice. Alternatively, class members can download a PDF claim form to print, complete, and return by mail to the settlement administrator listed on the first page.

All Norton Healthcare settlement claim forms must be submitted online or postmarked no later than May 18, 2026.

The court will determine whether to grant final approval to the Norton Healthcare settlement at a hearing on May 15, 2026. Compensation will begin to be distributed only after final approval has been granted and any appeals have been resolved.

The Norton Healthcare class action lawsuit alleged that the Kentucky-based healthcare system failed to protect confidential patient and employee information in its care, leading to a May 2023 data breach. According to the second amended complaint, the information that may have been impacted by the breach includes names, addresses, dates of birth, Social Security numbers, marital status, employers (with contact information), insurance policy information, demographic information, driver’s license or state ID numbers, medical history and diagnoses, banking and credit card information, and other highly confidential data.

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