Document AI

AI-powered document processing. Easily screen submitted documents to verify identity or establish proof of address, wealth, or health.
Approve users easily and in real time

Reduce friction by making it easy for users to submit supplementary documents via conversion-optimized flows and get results quickly.

Extract document insights for accurate decisioning

Surface key information with AI insights to help you decide whether to approve, deny, or request additional investigation.

Handle more documents more confidently

Automate information collection across a variety of document types and formats. Then, use automated workflows to manage follow-ups.

How it works

1
Collect
2
Extract
3
Review
Users submit documents through a secure flow

Guide users through a secure collection flow that can accept as many documents as you need. Simplify the process with AI auto-classification and automatic tamper checks.

Key features

Handle more documents in less time

Breadth of documents
Toggle description visibility

Collect and auto-classify corporate documents, tax forms, bank statements, utility bills, vehicle registrations, and more.

Global coverage
Toggle description visibility

Collect documents in more than 90 supported countries.

Customizable document collection
Toggle description visibility

Decide which document types to accept, how many submission attempts to allow, and which verification checks are required.

Configurable tamper checks
Toggle description visibility

Automatically examine documents for signs of image and PDF tampering or inconsistencies that may indicate fraud.

User guidance
Toggle description visibility

Reduce user error with in-app guidance around how to prevent glare or blur when taking photos of documents.

AI insights
Toggle description visibility

Save time on manual review with AI-powered auto-classification, data extraction, and insights.

How teams can use Document AI
icon
Know Your Customer (KYC)

Confirm that individuals are who they say they are by verifying financial documents, tax documents, utility bills, or other relevant information.

icon
Know Your Business (KYB)

Verify business legitimacy and ownership by collecting articles of incorporation, invoices, and tax documents.

icon
Proof of address

Ensure users are eligible for location-based services by matching the inputted address against documents like utility bills and bank statements.

icon
Proof of health insurance

Establish that patients have active health insurance coverage by collecting their health insurance cards.

icon
Proof of vehicle ownership

Certify that a vehicle is registered to the user by collecting vehicle title, registration, or insurance documents.

icon
Proof of wealth

Substantiate income level or net worth claims by examining bank statements, brokerage account statements, and pay stubs.

“Persona's combination of document verification and live facial comparison ensures a speedy, automated, and highly secure account recovery experience for our customers.”

Mac Muir
Operations lead at Empower
Empower builds a modern banking experience with automated account recovery