Disney+ delivers a high-quality streaming experience for the stories you love. If you have questions about how to watch your favorite shows and movies in a high-quality video format, select an option from the list below to learn more:
- Which video formats are available?
- Which shows and movies support advanced video formats?
- Which devices support advanced video formats?
- How do I adjust my video quality?
- Why am I getting low-quality video?
Which video formats are available?
Disney+ offers a growing library of content that supports high-quality streaming. The following options may be available depending on the title, streaming device, and the type of plan you have:
Disney+ Standard is available in up to:
- Full HD: Full HD video features up to 1080p resolution and a higher definition image compared to standard HD (720p).
- IMAX Enhanced:* This content features an expanded aspect ratio of 1.90:1 which allows the picture to cover the full height of the screen.
- 3D: Certain content is available in 3D only on Apple Vision Pro.
- 4K Ultra HD 48: This 3D format displays a 3840 x 2160 pixel resolution and a clearer picture than full HD video at 48 frames per second. Only available on Apple Vision Pro.
Disney+ Premium is available in up to:
- 4K UHD & HDR: This format displays a 3840 x 2160 pixel resolution and a clearer picture than full HD video.
- HDR10: HDR10 is the default HDR format. It stands for High Dynamic Range, which displays a broader range of colors and brightness.
- Dolby Vision: Dolby Vision is a more dynamic version of HDR. It adjusts the colors and brightness so each frame of video is optimized for your screen.
- IMAX Enhanced:* This content features an expanded aspect ratio of 1.90:1 which allows the picture to cover the full height of the screen.
- 3D: Certain content is available in 3D only on Apple Vision Pro.
- 4K Ultra HD 48: This 3D format displays a 3840 x 2160 pixel resolution and a clearer picture than full HD video at 48 frames per second. Only available on Apple Vision Pro.
*Please note that IMAX Enhanced on Disney+ only includes an expanded aspect ratio and enhanced sound with DTS:X. Other IMAX Enhanced features and functionality are not currently available on Disney+.
Which shows and movies support advanced video formats?
Click on the title you want to watch and navigate to the Details tab to see which video formats are available. Please note there may be restrictions in video quality depending on title, streaming device, your subscription plan, and current internet speed.
Some movies will also have a Versions tab available, where you can access both the Widescreen and IMAX Enhanced versions. You can also use the IMAX Enhanced filter on the Movies page to see all movies available in IMAX’s expanded aspect ratio.
To locate 3D content on Vision Pro, select the 3D Collection 
icon from the navigation bar. 3D content will automatically play in 3D, however if you would like to view 3D content in 2D, you can go to App Settings > Video Playback and turn off the Watch in 3D (if applicable) toggle.
Which devices support advanced video formats?
For your convenience, Disney+ automatically displays the highest quality video your device can support.
Even if included with your plan, support for 4K Ultra HD*, HDR10 and Dolby Vision can vary based on your device’s make and model. Check with the manufacturer to determine if your device is compatible with these formats.
All Disney+ supported devices are compatible with the IMAX Enhanced aspect ratio.
*Please note 4K streaming is not available on computer browsers.
How do I adjust my video quality?
Disney+ detects your system’s capabilities and will automatically stream in the best video format your device supports. Movies available in the IMAX Enhanced format will automatically play in IMAX’s expanded aspect ratio during the full movie (if available) or during select sequences that were filmed or formatted for IMAX.
Alternatively, you can also manually adjust your data usage to change video streaming quality on any of your compatible devices. To find out how video quality affects your device’s data usage, learn about managing data usage settings.
Why am I getting low-quality video?
There are a few different factors that determine video quality. Try the following steps to improve your streaming experience:
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Confirm that the title you are watching is available in your preferred video format on Disney+
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Confirm that your Disney+ plan supports your preferred video format
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Verify that your TV, device, or display is capable of streaming high-quality video content
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Avoid streaming through an in-line video or game recorder — use of these devices may prevent playback or limit the video quality in order to protect from piracy
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Check your device’s data usage settings — a lower data usage setting will deliver lower visual quality
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Make sure your internet connection meets our speed recommendations
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Follow these troubleshooting steps to help improve video playback
Still need help?
If the information above doesn’t relate to or resolve your problem, please contact us for additional support.
