Inquiry

Inquiries about tickets

We are currently receiving a large number of inquiries, so it may take some time for us to respond.
We sincerely apologize for any inconvenience this may cause.
We apologize for the inconvenience, but before contacting us, please check Lawson Ticket's FAQ page.

You can contact us using the inquiry form on the Law Ticket FAQ page.

On the Law Ticket FAQ page, we provide answers to frequently asked questions. If you have any questions or concerns that are not answered, you can also contact us using the inquiry form on the FAQ page.

View Law Ticket FAQ

Inquiries regarding LEncore cards (credit and card pin numbers)

contact number
Sumitomo Mitsui Card Co., Ltd. Answer Center

0120-63-4646

Reception hours: 10:00-17:00 (closed December 30th-January 3rd)
*For inquiries from mobile phones, please contact the number below.
（東京）03-5638-3211
（大阪）06-6339-4074

[Inquiry example]
・I applied for a card, but it hasn't arrived for over a month.
・I forgot my credit card PIN number
・I lost my card
・I want to cancel my LEncore membership

Inquiries regarding ticket sales consignment reception

For inquiries about ticket sales on the Law Ticket website, Lawson, and Ministop (in-store Loppi), please contact us from the page below.
*We do not accept resale of purchased tickets.

About ticket sales consignment reception

User Guide