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TouchPad Driver Diagnostic Pop-up Just Started

Anonymous
Jun 27, 2018, 10:23 AM

I just started getting this pop-up frequently a couple of days ago, and it's driving me nuts. Does anyone know how do I turn it off? I never use the touchpad either. I have Windows 10 Home on a Lenovo Yoga 900. Thanks!

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    Jun 27, 2018, 10:31 AM

    Hello I am a fellow community member here to help. I believe the solution in the following thread may be of interest

    https://answers.microsoft.com/en-us/windows/for...

    2 people found this answer helpful.
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  2. Anonymous
    Jun 27, 2018, 10:51 AM

    Any option for fixing it without editing the registry? I'm very uncomfortable with that.

    1 person found this answer helpful.
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  3. Anonymous
    Jun 27, 2018, 12:43 PM

    Try this:

    Open a command prompt with administrator privileges.

    Click start (or search bar) type in CMD.exe and right click command prompt and run as administrator

    Type the following as a single line into the command prompt window and press Enter:

    reg add HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SynTP\Parameters\Debug /v DumpKernel /d 00000000 /t REG_DWORD /f

    Reboot the computer and let me know if that works.

    1 person found this answer helpful.
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  4. DaveM121 838.7K Reputation points Independent Advisor
    Jun 27, 2018, 7:08 PM

    Hi Mona, can you please provide a screenshot of that popup you are seeing . . .

    1 person found this answer helpful.
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  5. Anonymous
    Jun 27, 2018, 10:39 PM

    Here is a screenshot. Thanks!

    1 person found this answer helpful.
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