Got questions? You’re in the right place. Find quick answers to common things people ask about UpScrolled. For product related questions or roadmap, please visit our support portal.
Other social platforms have, for better or worse, become essential to billions. They speak of free expression and global connection — but their actions tell a different story. Double standards, algorithmic bias, selective censorship, and profit over principle have betrayed the very ideals they claim to uphold.
UpScrolled was founded as the answer to that gap.
We believe a platform should serve people — all people — equally. No hidden agendas. No quiet silencing. No favoritism. A place where freedom of expression is protected, not manipulated, and where social responsibility isn’t an afterthought but the foundation.
UpScrolled is committed to protecting freedom of expression — but with that freedom comes responsibility.
We only restrict content that violates our community guidelines or broadly accepted legal and ethical standards. This includes content involving illegal activity, hate speech, bullying, harassment, explicit nudity, unlicensed copyrighted material, or anything intended to cause harm.
We don’t censor opinions. But we do enforce a standard that keeps the platform safe, respectful, and responsible for all users. Please review our Rules and Policies for more details.
No. Never.
UpScrolled does not and will never shadowban content. The very idea of UpScrolled was born from the frustration with shadowbanning and quiet censorship on mainstream platforms.
We believe users deserve transparency — not silence. If content violates our community guidelines, you’ll know. If we have to shut down your account, we’ll be transparent about why. But your voice will never be suppressed in the shadows.
No — not without an absolutely valid reason.
UpScrolled will never share your data with third parties for marketing, profiling, or commercial gain. We only disclose user data as required by Australian law — such as in response to a valid court order or lawful request — and always in accordance with our privacy policy.
We will always comply with the law and only the law — we do not share any information with law enforcement agencies unless we are compelled to provide it
UpScrolled is your space to connect, express, and stay close to the people who matter most — friends, family, and your wider community.
Follow creators and public voices you care about. See what’s trending — not because an algorithm forced it on you, but because people made it matter.
Share your thoughts, tell your story, or capture moments through videos, photos, and stories. UpScrolled is your creative outlet, built for self-expression — not self-censorship.
UpScrolled puts you in control of how you see content.
No silent shaping. No black-box AI. Just feeds that are open, fair, and designed to give you real choice.
We’re also developing optional discovery features — additional feeds that may use AI to optimize recommendations based on your prior behavior. This is still a work in progress, and will always be opt-in, fair, and transparent. Our commitment is to straightforward, understandable tech that puts users first.
Currently, UpScrolled is available exclusively as a mobile app — downloadable on both the Apple App Store and Google Play Store.
The app is fully supported on smartphones and tablets, giving you a seamless experience across mobile devices.
Web and desktop version are on our roadmap.
Currently, UpScrolled’s core servers are hosted in Dublin, Ireland — chosen for its robust digital infrastructure, strong connectivity to both Europe and the U.S., and its reputation for strict data protection and privacy standards. It’s a location that reflects our commitment to performance, reliability, and user rights.
For speed and availability worldwide, we also make use of global CDNs and edge locations to ensure content loads quickly wherever our users are.
We do rely on some large-scale cloud providers at this stage — not because it’s our ideal, but because building fully independent infrastructure takes time. We’d rather be transparent about that than claim otherwise. Over time, we plan to reduce reliance on these providers and move toward greater independence.
We closely monitor the evolving regulatory environment, and will act quickly if changes require us to adjust where or how data is hosted.
In our first release, we focused on delivering a seamless and intuitive experience — especially for users transitioning from other social media platforms.
Familiarity helps users feel at home, but this is just the beginning. Future versions of UpScrolled will introduce distinct features, original design, and capabilities that set us apart — reflecting the platform’s deeper mission and vision.
No — UpScrolled isn’t a news outlet. It’s a social platform powered by people.
Users create and share freely — whether it’s news, opinions, photos, or videos on any topic. We don’t produce the content or shape the narrative. Our role is to provide a fair, open space where everyone can speak, share, and connect — responsibly.
UpScrolled is headquartered in Australia. We chose it for its stability, rule of law, and strong democratic institutions. These foundations support independence, fairness, and the right to speak freely without undue interference.
We also recognize that laws and environments change. If it ever became necessary to protect our community’s rights, we would not hesitate to relocate operations to a jurisdiction better aligned with our values.
Because it doesn’t work for what we’re trying to build.
UpScrolled isn’t decentralized (yet) because today’s open protocols (e.g., ActivityPub, AT Protocol) don’t reliably deliver what we need for a mainstream, video-forward app: fast global discovery, stable search/ranking, and smooth media. In practice, these stacks still lean on centralized indexing to work well, so we’re shipping the experience that works now—not a theory.
We keep things open and simple with lightweight, common-sense protections—spam/bot filtering, straightforward reporting, and consistent deletes when people remove their own content. We’re building interoperable by design (clean exports, stable APIs) and will add optional bridges to open protocols as they mature, so you can reach more people without sacrificing speed or simplicity.
We protect open expression while acting against coordinated manipulation and evidence-based harm. That means we target behaviours like bots, fake accounts, impersonation, deceptive deepfakes, election interference, and organised propaganda—regardless of viewpoint. We remove only for specific, published rule violations or legal obligations. Pseudonyms are fine; inauthentic behaviour isn’t.
On our roadmap: Community Context (similar to community notes), enabling crowd-sourced, cited context to appear alongside disputed posts.
Probably.
We want UpScrolled to survive without turning into something we don’t believe in. So yes, we may run ads. But they’ll be designed and managed by us. No Google Ads. No third-party tracking. No targeting based on personal data.
If you’re promoting something — a cause, a product, a small business — we want to help you reach people. But we’ll do it in a way that respects the platform and the people using it.
No.
UpScrolled was born from a response to censorship, but it’s made for everyone. Creators, business owners, vloggers, students, food lovers, travelers, everyday people sharing their lives.
If you’re tired of being ignored by the algorithm, this is the place for you.
UpScrolled is operated by Recursive Methods Pty Ltd (Australia). “UpScrolled” is a business name owned by Recursive Methods Pty Ltd.
The company is privately funded by its founder, Issam Hijazi, together with a small group of individual investors who share our mission and values. There is no corporate, government, or VC ownership today.
Our funding stance
We accept capital only from partners whose conduct and portfolios align with our principles: respect for human rights, lawful and responsible business practices, and no involvement in activities that cause or enable harm to people or communities anywhere. Funding comes with no editorial influence over content, data control, or product decisions.
In the future, we may consider venture capital—but only from firms that meet these standards and agree to governance terms that protect user rights and platform independence.
Yes. We use encryption in transit (TLS) and at rest on our servers. Sensitive credentials (like passwords) are protected with modern, industry-standard hashing.
Content that’s meant to be shared publicly—posts, comments, profiles—is not end-to-end encrypted, because it’s designed to be visible. It is still encrypted in transit and at rest while stored and delivered.
Private messages are encrypted in transit and at rest today, but not yet end-to-end encrypted; as part of our roadmap, we plan to introduce optional end-to-end encryption for one-to-one messaging, giving users clear choices around key backup, account recovery, and user-controlled reporting, with full technical details to be published before launch.
Yes, it’s on our roadmap.
We plan to introduce creator monetization tools: payouts for creators, branded content opportunities, and ways for communities to directly support the voices they love.
We’re building the foundation first: a fair, transparent platform where creators can grow without hidden algorithms holding them back. Our advice? Start building your audience now. The bigger and more engaged your community, the better positioned you’ll be to benefit when monetization features roll out.