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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Customers express significant dissatisfaction with the website, citing navigational difficulties and discrepancies between instructions and actual processes. People also report issues with Google's search engine, mentioning that results are often cluttered with ads and irrelevant content. Some consumers report concerns about the accuracy and reliability of AI-generated summaries, particularly for complex topics. Consumers report issues such as accounts being suspended without explanation. Reviewers also express frustration with the lack of customer support, describing it as difficult to reach and unhelpful. Some reviewers claim that negative opinions are suppressed, leading to a skewed perception of businesses. A few reviewers report security issues, such as unauthorized access to accounts and difficulties with the recovery process.

Based on these reviews

Rated 2 out of 5 stars

Everyone says that "Google Rules the World" Though I never Checked the Reviews until USA Companies were being Labelled as Trouble. So when I checked, there were a lot of Bad Reviews. Unfortunately... See more

Rated 2 out of 5 stars
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* Just tried to leave a review for Claude and found there was no button - then found this is common. * I am amazed at how hard it is to find things - search has gotten 50% worse in the past 10 yea... See more

Rated 2 out of 5 stars
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We live on a new estate in Rowley Regis it borders Oldbury. Google has our address as Oldbury.😫Many times I have edited the address correctly to Rowley Regis, but to no avail, google e mail back to... See more

Rated 2 out of 5 stars

No real support, you will get when you have a problem. Big companies always have this kinds of problem.

Rated 1 out of 5 stars

Tried to use google adwords. They claim to be tech giant but can not even help a small business like to mine to make advertising using their platform any easy. They have employed or sub contracted out... See more

Rated 1 out of 5 stars
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I believe that Trustpilot.com is linked to multiple fraudulent websites. Do not use or trust it. I tried to leave a negative reivew of venuesuprise on Trustpilot and it could not be posted. I am su... See more

Rated 1 out of 5 stars

I have tried everything, and I am unable to stop the continual stream of adult mail being sent to me. I have created multiple rules and filters, yet it still keeps arriving. Because there is no mea... See more

Rated 1 out of 5 stars

Absolute joke , third world - I have had my ‘ password ‘ changed and acknowledged by Google multiple times , and then when I enter the new password ‘ not recognised ‘ . All I am trying to do is buy s... See more

Rated 1 out of 5 stars
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Google being the global leader that they are are everywhere,I’ve used them for their g mail and search engine for years so when it was time to get my partner’s small business on their Google business... See more

Rated 1 out of 5 stars

Not just terrible customer support but also evil and corrupt. Each department doesn't know what the other is doing, so god help you if you need help with an issue that they can blame on someone else.... See more

Rated 1 out of 5 stars

We have told you assholes repeatedly to stop sending people down Spresser Hill Road to our driveway. Our driveway is not a road. It is blocked by a fence so stop sending people down it you jackasses.... See more

Rated 1 out of 5 stars

All relevant searches have now been hidden, to be replaced with googles "ai" results which are not wanted or related to my search. Everything is pushed towards paid content and what i am actually... See more

Rated 1 out of 5 stars
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I do not recommend this office. I owned a property that was leased to a tenant. Upon the tenant's departure, this office was expected to provide a maintenance report but failed to do SO. Due to t... See more

Rated 1 out of 5 stars

The website is very difficult to navigate and the instructions on the voucher do not match the actual steps required to access the voucher. There is no phone support to assist, ended up having to pay... See more

Rated 1 out of 5 stars

Renewed Google premium and yet Google is playing its old trick of not allowing any sound. Are there any companies that are actually honest anymore? I was used to Google cutting the sound when we didn'... See more

Rated 1 out of 5 stars
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The worst courier company. They hardly ever answer the calls, the "virtual support assistant"is pretty much useless. And When they deliver packages, sometimes they deliver at pay collect points. But t... See more

Rated 1 out of 5 stars
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This is the most scummy and evil company I have ever seen in my life. Nothing comes close. No Microsoft, Disney, Bethesda, Rockstar. Nothing comes close to the Orwellian censorship of... See more

Rated 1 out of 5 stars

Google for UK Business is a not funny Joke. They made me sent every document known to man to prove my business identity yet they cant accurately geo target my business for 7 months. There is no custo... See more

Rated 1 out of 5 stars
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Google will take your money but they eont provide any customer service. Even their help contact service will either ignore you or, if lucky rnough to get through, be rude. This is a company too big to... See more

Rated 1 out of 5 stars

For weeks now it is not posssible to change informations about my company on the google site. That leads to the situation that some informations about my company on google are wrong.

Rated 1 out of 5 stars
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Plagued by adverts on youtube, coercive techniques to attack and troll you. Perfectly legit reviews of experiences taken down. Contact with google is impossible. Horrible globalised new world order... See more

Rated 1 out of 5 stars

Battery replacement programme. What a load of rubbish. Long winded claim . Customer service keeps asking the same questions. Steer clear of Google,after sales is rubbish and only 1 walk in shop in Lo... See more

Rated 1 out of 5 stars

I wish I could record my experience at zero, or less, as a 1 star is way too high for the exasperating, pathetic, irritating lack of any service from Google. Even when you actually find a numbe... See more

Rated 1 out of 5 stars
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In my htc desire hd which I use daily, nothing works. It worked in 2019, now the google services, apps, website and even just searching something on google does not work. It should be new enough it sa... See more

Rated 1 out of 5 stars

So this would be my 2nd visit on a Sunday in 2 weeks to Copt Oak Markfield. Again, got placed on a table for 2 even though booked for a 3 people person, no way would you ever get 3 peopl... See more

Rated 1 out of 5 stars
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I want to be able to read my emails not a giant mass of sponsored ads in it. My email list today on my phone screen consisted of 1 actual email and 3 sponsored ads. Scrolling down it's nothing but com... See more

Rated 1 out of 5 stars

This is a rating for Google’s Nest cameras. I am into them quite deeply. I have 4 or 5 cameras. But they took away certain features and now they charge to get them back. I no longer can adjust th... See more

Rated 1 out of 5 stars
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Ask a question good, safe bad! I was receiving notifications of purchases of someone with an email close to mine but not exactly and @ from India. I checked my bank and no money was ever taken out so... See more

Rated 1 out of 5 stars

DISGRACEFUL AGAIN FOR 2026 ! ADVERTS COVERING NEWS OF TOMMY LEE JONES DAUGHTERS DEATH ! NO RESPECT ! NO SHAME, TOTAL SCUM COMPANY !!

Rated 1 out of 5 stars

Google AI is not so advanced like others. You can do basic works with it but not suitable for advanced works.

Rated 1 out of 5 stars
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Terrible horrible company that shouldn't exist. Spies on you, takes and uses your data, has zero respect for privacy and filled with misinformed garbage and nonsense. Youre likely to end up with twist... See more

Rated 1 out of 5 stars
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I built a small Gemini app thinking it was free to experiment with and that I was using credits. I didn’t deploy anything “to the cloud” (as far as I understood), but I used an API and ended up being... See more

Rated 1 out of 5 stars

I have found myself locked out of my Google account because I used two factor authentication and no longer have access to the phone I used. Their recovery process is all automated and keeps declining... See more

Rated 1 out of 5 stars

Google have broken severely their security. So if you have a recovery numbet set on your account, it stays on the account even if delete it. Then google is still using this number for 2fa even wh... See more

Rated 1 out of 5 stars
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Their search engine can’t even do the most mediocre mundane things like look up the phone number for the economy rental car. They gave me some scam number from India. If you ask it the same questio... See more

Rated 1 out of 5 stars

Google hide all negative reviews for companies that sponsor results I got ripped off after reading all the positive reviews on the Google page when I looked at trust pilot the company (nootica.fr) te... See more

Rated 1 out of 5 stars

Google reviews I find that you wright a review its probably looked at by AI then its rejected. Its a honest review points to the point and still rejected its very sad to give a true review with goo... See more

Rated 1 out of 5 stars

I'm invoking my constitutional rights on my Google searches. I don't care if AI likes it or not. I'm still doing it and if you breach my privacy rights it's a constitutional breach which is the suprem... See more

Rated 1 out of 5 stars
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Did factory reset 4 got password then u try, then 2 many times, then sends to new email, when u want old not new to just change password. What does google do ? Certainly don’t do the film the intern... See more

Rated 1 out of 5 stars
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Service so bad it feels criminal Ratings are get deleted (supressed freedom of speach) , not working Apps are selled and not refunded (german refund and warrentie laws are ignored), Service not respo... See more

Rated 1 out of 5 stars
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Manipulative corporate scum that removes reviews , disable as they see fit. Sells your data and blast you with adverts trying to convince you to buy crap.you dont need . This corporate qhore will go... See more

Rated 1 out of 5 stars

Repeated attempts too set a gmail account have failed. Was asked to verify using my mobile but no code was sent. This has happened repeatedly over the past 3/4 years. I now use a Microsoft account.

Rated 1 out of 5 stars

Google search is godawful nowadays. Search results are useless and are always in favor of peddling garbage over assisting users. Google's AI has polluted this cesspool of a platform, and I'm only... See more

Rated 1 out of 5 stars
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Dangerous as deleting my reviews on alternaleaf. Im being 100% honest and can prove everything. Your condoning drug dealing in the uk.

Rated 1 out of 5 stars
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Pathetic These people remove my reviews because they go against their standarts. Funny because I submit apeal that is always aproved in my favour. Absolutely garbage google I will stop using all th... See more

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2.4

Poor

TrustScore 2.5 out of 5

9K reviews

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1-star

Top mentions

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Rated 5 out of 5 stars

We always have an amazing meal We all…

We always have an amazing meal We all love Seema she should be cooking in a Michelin star Indian restaurant.
This is not your local chicken tikka style place the food is thought out and planned.

Her cooking is full of flavour, creative and first class ingredients always delivered to the table with international service.
Seemas cooking skills are wasted in Poulton she needs an investor to go into buisness with her in an area where sh ed will be appreciated more.

January 24, 2026
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Rated 1 out of 5 stars

Really Poor Service

I have found myself locked out of my Google account because I used two factor authentication and no longer have access to the phone I used. Their recovery process is all automated and keeps declining me and I have no way of contacting anyone about this, so I am paying Google for subscriptions that I am unable to use and I cannot cancel them.

January 21, 2026
Unprompted review
Rated 1 out of 5 stars
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Google being the global leader that…

Google being the global leader that they are are everywhere,I’ve used them for their g mail and search engine for years so when it was time to get my partner’s small business on their Google business account I jumped at the chance,I went through all the steps correctly and submitted all the information they needed for the set up,after a few days we was online to our local area and things where looking great until out the blue they suspended our account,We reached out to them to try and resolve this and nothing!,No feed back or anything so now our legitimate cleaning company is not showing to local potential customers because of Google!,Do i recommend Google buisness after they have done this?,no not one bit!,A$rsh$les

January 20, 2026
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Rated 1 out of 5 stars
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Trustpilot.com is not trustworthy.

I believe that Trustpilot.com is linked to multiple fraudulent websites. Do not use or trust it. I tried to leave a negative reivew of venuesuprise on Trustpilot and it could not be posted. I am sure that there are other sites that are linked to Trustpilot.com. Be careful out there, they want in your pocket.

January 19, 2026
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Rated 5 out of 5 stars

Ok...Google has been with me thru thick…

Ok...Google has been with me thru thick and thin. This entire last 11 yrs I've had google at my side with everything I've ever wanted to see or use from Google has a treat for me. I've even taken the AI quantum test from them and score very high marks. I did the test in 28.32 seconds and I have had a awesome time learning at my own pace even tho I've never earned a cert from them I'm a self educated developer from this bottom to the hilt...I'm so happy the Google folks have been there to protect my lil butt the whole way thru this past 11 yrs of study! Straight Up theyre the best and brightest team of developers besides Android and Apple and the Pixel Developers too....Samsung is my first development team I ever joined yrs ago....when I got my status checked by Samsung it was awesome moment for me and I did it all thanks to Google...kudos developers all of you we are the downest most best development teams on earth dont ever take any crap form anyone. 👊👊🏴‍☠️🇺🇸💯🔥🏴‍☠️🇺🇸🔱❤️💯

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Service from Mr. Mateen Malik

I had the pleasure of working with Mr. Mateen Malik Solicitor, Thompson & Co Solicitors Ltd, for my immigration matter, and I am incredibly impressed with the service he provided. From start to finish, he made the entire process clear and straightforward, which can often be quite overwhelming.

Mr. Malik was not only professional and knowledgeable but also very approachable and patient. He took the time to explain every step, answer all my questions, and made sure I felt comfortable throughout. His attention to detail and dedication to my case was truly remarkable, and I always felt like I was in good hands.

Thanks to his expertise, my immigration matter was resolved smoothly. If you're looking for someone who genuinely cares about getting the best results for their clients, I highly recommend Mr. Mateen Malik. He went above and beyond to help me, and I’m so grateful for his support!

January 20, 2026
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Rated 1 out of 5 stars
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bad service in diffrent cases

Service so bad it feels criminal
Ratings are get deleted (supressed freedom of speach) , not working Apps are selled and not refunded (german refund and warrentie laws are ignored), Service not responding, or answere BS with a Bot, Youtube violated my data rights against DSGVO for a half year, till i get in contact with my goverment. My goverment start a complain against YouTube and contacted YouTube in Ireland and than suddenly in a few hours everthing was solved what means google could solved it all the time, but didnt wanted too.

January 19, 2026
Unprompted review
Rated 1 out of 5 stars
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Disgusting censor selling your data

Manipulative corporate scum that removes reviews , disable as they see fit.
Sells your data and blast you with adverts trying to convince you to buy crap.you dont need . This corporate qhore will go to bed with any company that will make their profit.

January 16, 2026
Unprompted review
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Rated 1 out of 5 stars

Absolute joke

Absolute joke , third world - I have had my ‘ password ‘ changed and acknowledged by Google multiple times , and then when I enter the new password ‘ not recognised ‘ . All I am trying to do is buy something on itunes, but this seems impossible in the 21st century although I can buy or invade Greenland should I choose

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Hobaica Services

Hobaica Services
Luktan was prompt, courteous, and a knowledgeable professional.
He arrived on-site early, answered all questions and got right to work, even offering to put on booties to protect our floors. This man is an asset to Hobaica, and will have great future with a good company...Thanks

January 16, 2026
Unprompted review

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