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Comments
@iSmallCat,
Thank you for contacting @Cloudcone's unofficial team.
@Cloudcone's official team will handle this.
You will be notified when a response is made by @Cloudcone.
The details of your ticket are shown below.
Thank you.
Thank you for your help. I have sent a private message to @Cloudcone
I hope they can help me as soon as possible. Thank you!
i feel sad for smallcat , @DP evill Administrator ,
The official automated response stated 7-14 business days, but it has been much longer than that now.
I haven't received any replies since I posted this.
I will continue to update and post the latest status.
Hopefully, this will be handled properly.
Today is Monday.
When I posted the previous thread, I submitted a new ticket and received a reply that it was under review, but the processing time has already far exceeded 7-14 business days!
This is the first reply I've received. I hope it can be resolved as soon as possible.
I will continue to update you on the latest situation until the problem is resolved!