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Base Services Charge

Making your electric bill more transparent and encouraging the use of clean energy.

What is the Base Services Charge, and how will it change my bill?

 

Starting in March 2026, PG&E will restructure your energy bill. Your new bill will separate some costs of services from the price per kilowatt hour (kWh) of electricity usage.

 

The implementation of the Base Services Charge will restructure how customers are charged for some services and electricity. It is not a new fee. The Base Services Charge will cover approved infrastructure and maintenance costs for connecting your home to the grid, energy programs, call center services, and billing. These costs are currently included in your electricity usage cost.

 

Starting in March 2026, the Base Services Charge will be separated from your electric use charges. The price per kWh for electricity will also be lowered (compared to the otherwise applicable price), so you will be paying less for the electricity you use. Each customer's usage varies so lower electricity prices may or may not lead to a lower total bill. 

 

Lowering the price of electricity will make it more affordable to transition to more clean-powered electric appliances in the home. Learn more about home electrification.

A screenshot shows an example of “Total Electric Charges” on a current PG&E bill. The graphic highlights how service charges are currently included in the kWh prices.

Current Bill 

 

  1. Your service charges are currently included in the kWh prices

 

A screenshot shows an example of how “Total Electric Charges” will look on PG&E bills starting in March 2026. The graphic highlights how a "Base Services Charge" line item will appear under "Electric Charges" and how the price of electricity will be lower by removing some costs of service from electricity charges.

New Bill (March 2026)

 

  1. A "Base Services Charge" line item will appear under "Electric Charges"1
  2. The price of electricity will be lower by removing some costs of service from electricity charges. 

1Costs of kWh prices and the Base Services Charge are illustrative and may change over time.

 

How much will the Base Services Charge be?

 

Most customers will pay a charge of around $24.00 per month. Customers on low-income programs, including CARE and FERA, will pay a discounted charge of around $6.00 and $12.00 per month, respectively. Customers in CARE get up to 35% off their electricity usage, and FERA customers get up to 18% off. Enrolled CARE and FERA customers will keep getting their discounts, which will be applied to the lower kWh prices.

 

Customers enrolled in the CARE or FERA program or who have certified they live in Affordable Housing (Deed Restricted)2 will be automatically billed at a discounted Base Services Charge level.

 

Do you think you may be eligible for a discounted Base Services Charge?

 

See if you qualify for a low-income program

 

2Affordable Housing (Deed Restricted) properties are identified by the California Housing Partnership. For more information visit chpc.net.

 

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Category Monthly Base Services Charge*

Most customers

$24.00

CARE enrollees

$6.00

FERA enrollees and/or Affordable Housing (Deed Restricted) dwellers

$12.00

Category

Most customers

Monthly Base Services Charge*

$24.00

Category

CARE enrollees

Monthly Base Services Charge*

$6.00

Category

FERA enrollees and/or Affordable Housing (Deed Restricted) dwellers

Monthly Base Services Charge*

$12.00

*The Base Services Charge is a cost-per-day per billing period. Your total monthly Base Services Charge cost may vary slightly month-to-month based on total days per billing period.

Learn more about the Base Services Charge

View Residential Customer Sample Bills

 

See how the Base Services Charge can change your bill based on your rate plan or PG&E programs you're enrolled in. Your bill also depends on when you use electricity and how much electricity you use. Figures are for illustrative purposes:

Most Customers

Filename
most-customers-usage-charts.pdf
Size
177 KB
Format
application/pdf
Download (PDF)

CARE Program

Filename
care-usage-charts.pdf
Size
172 KB
Format
application/pdf
Download (PDF)

FERA Program

Filename
fera-usage-charts.pdf
Size
132 KB
Format
application/pdf
Download (PDF)

Affordable Housing (Deed Restricted)

Filename
affordable-housing-deed-restricted-usage-charts.pdf
Size
179 KB
Format
application/pdf
Download (PDF)

Net Energy Metering/Solar

Filename
net-energy-metering-solar-usage-charts.pdf
Size
135 KB
Format
application/pdf
Download (PDF)

Net Energy Metering/Solar with CARE

Filename
net-energy-metering-solar-care-usage-charts.pdf
Size
135 KB
Format
application/pdf
Download (PDF)

Net Energy Metering/Solar with FERA

Filename
net-energy-metering-solar-fera-usage-charts.pdf
Size
137 KB
Format
application/pdf
Download (PDF)

Solar Billing Plan

Filename
solar-billing-plan-usage-charts.pdf
Size
213 KB
Format
application/pdf
Download (PDF)

Electric Home Rate Plan

Filename
electric-home-rate-plan-usage-charts.pdf
Size
140 KB
Format
application/pdf
Download (PDF)

More about your bill

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Answers to common questions about your bill.

Rate Plan Options

Electric rates can vary depending on:

  • Your climate
  • Your energy usage
  • Other factors

Still have questions about your energy bill?