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Psychz Shut Down My Bare Metal Servers Without Warning & Demanding ~$200K to Restore — This Is Hosta
seattlemaker
Member
I’m writing this after a very serious experience with Psychz Networks that I think everyone in the community should be aware of — especially those buying dedicated servers through resellers/agents.
Here’s what happened to me:
I purchased several physical dedicated servers (bare metal) from a Psychz sales agent (not directly from Psychz). We were operating normally — paying on time — until one day Psychz shut down all of our servers suddenly, without any prior notice, emails, grace period or backup window.
When we asked why, we were told it was because the agent “had overdue invoices.” Psychz went so far as to tell us we must pay up to ~$200,000 before the servers would be turned back on.
This is not just bad customer service — this is extortion.
- No Prior Notice or Grace Period — Just Immediate Shutdown
Psychz turned off all of our machines with zero warning. There was no email, no advance notice, no billing reminder, no grace period, and no opportunity to export data before shutdown.
Any reputable provider will at least:
Send multiple billing reminders
Give a reasonable grace period after an overdue notice
Allow a backup window before disabling access
None of this happened. In fact, they pulled the plug first and sent an explanation later. That’s unacceptable and highly unprofessional for a hosting provider.
- The “Pay or Never Access Your Servers Again” Ultimatum
Psychz’s response was effectively:
“Pay the amount we say is due — up to ~$200,000 — or we won’t restore access.”
There was no detailed bill, no invoice breakdown, no audit trail, and no direct communication about the disputed charges. This puts the final customer in an impossible position — between paying an opaque amount or losing all infrastructure and data.
This is not standard industry practice. Legitimate data center operations do not randomly turn off customer infrastructure and hold it hostage.
- Final Customers Shouldn’t Bear Agents’ Billing Risk
If I had bought directly from Psychz and they notified me about any overdue amount with details and timelines, that would be one thing. But the fact that:
We bought through an agent
The agent apparently has a dispute with Psychz
Psychz immediately shut down our servers
And insisted we pay their number before any reinstatement
… this is unacceptable for any commercial hosting relationship.
You should not have to take responsibility for an agent’s unsettled account without transparency and contractual clarity.
- We Deserve Transparency & Fair Billing Practices
If Psychz or their agent genuinely believe there is a legitimate outstanding balance:
We should be able to see:
Detailed invoices with line-item charges and dates
Proof of delivery and acceptance of those services
A clear and reasonable timeline for resolving overdue amounts
A backup window before service interruption
Instead, we got a shut-off and an offer that looked like ransom.
Closing Thoughts
I’m posting this not just to complain — but to:
Warn others who might be buying through agents
Encourage Psychz to adopt better notification and dispute resolution procedures
Ask the community whether anyone else has faced similar abrupt shutdowns with no backup opportunity
If anyone on LowEndTalk has had similar billing shutoffs, please share your experience.
LowEndBox & LowEndTalk.
Comments
—Hello ChatgptExactly haha, his sales agent did not response, I've tried to contact psychz for my data redemption bot got a pay or lose answer, I can only share this accident on let and hope for a resolve
Addicted to shitty hostin', yes, always re-sellin' mitigation
Think it's bad now, you should've seen our chinese mitigation
Give unmetered ports to fraudulent carders so you gotta buy mitigation
Dont worry about performance cause it's never ending disturbance
Route-loops at 700 Wilshire and packets dropped at 350 Cermak
Still my peering dippin' while my prefix-filters slippin'
So this was a reseller? "Psychz sales agent" implies that it was a Psychz representative, which is not the same as a reseller. If it was a reseller, then the issue is between you and them because they are the one you had a contract with, not Psychz.
This is a common occurrence, and you have no recourse except through the reseller themselves. Psychz never had a contract with you and they did nothing wrong.
Imagine you hire a private driver and that driver buys a Toyota, but it later breaks down. You don't go demanding a ride from Toyota, you go demanding reimbursement from that private driver.
Absolutely correct !
Sorry this happened to you unfortunately there is no way to distinguish who a server belongs to when its the reseller that purchase the services.
There is a bigger issue here where the reseller committed fraud and essentially owe us six figures of back pay. There was no extortion but rather our right to suspend for fraud and demand back paid payments. You were simply caught in the middle and I apologize for that.
You may need to reach out to a police , lawyer, or anybody that can force your reseller hand to do the right thing.
5 years later and still going strong love it
There's no way we can tie a specific server individual. Our hands are tied at this point. Reach out to your reseller or host to figure out a situation to help them repay their back pay and everything should normalize.
Why are you blaming Psychz? From my perspective, you should be blaming the “Psychz reseller.”
You have a contract with the reseller, not with Psychz.
Since I don’t see any mention of this reseller in your post, why don’t you drop their name?
That's a lot to let them go with, must have been unpaid for a long time no?
Let me know when there's a server fire sale from this lol.
Wouldn't this be shut down months ago? That cant be so long if monthly paid. The sales agent took the money. But not really sure, how almost 200k can go boom in that way, must be ultra high server costs.
10x xeon duals cost about 5-6k, dont know how much they stored.
Might be a fake thread, as i cant see this big numbers should be real, since the user looking at colocrossing deals.
I just need my data
https://t.me/kuaileceshi2/2886 This is a victim of psychz's sales agent, he got all his servers down, the incident is suddenly without any warning or prompt, but a suddenly shutdown after posting a notification without any backup period.
@seattlemaker You must understand, it seems you bought from someone reselling servers, who was not affiliated with Psychz in any way. Your reseller quit paying their bills, and scammed both you and defrauded Psychz. Your concerns should not be with Psychz.
I wish you luck though, unfortunate situation!
It’s already 2026, yet in just the past few days I’ve read several posts about servers having incidents without any backups. One person accidentally deleted 50% of the data on a VPS bought from Hostinger, and now there’s this case again. Why do so many people only think about backups after an incident happens? Data backup should be the very first thing to consider when starting to operate a website.
On LowEndTalk, there are plenty of cheap VPS deals for around USD 10 per year, so we can easily buy one VPS just to use as a backup server. I’m developing a VPS management script, and I always emphasize the importance of VPS backups. That’s why the VPS Backup feature is implemented very carefully, and I always recommend everyone to do this first when running a website.
When it officially launches, I plan to create a discount code to give LET users one year of free usage so they can try it out and give feedback. This is my website: https://4kvps.com
. Thanks.
4kvps you nailed it!