Hong Kong’s government watchdog has removed decades’ worth of annual and investigative reports, as well as other documents, from its website, saying the move is for “more effective website management.”

The Office of the Ombudsman in Hong Kong, on January 22, 2025. Photo: Kyle Lam/HKFP.
The Office of the Ombudsman in Hong Kong. Photo: Kyle Lam/HKFP.

Apart from annual reports and investigation reports, the Office of the Ombudsman also removed mediation examples and press releases dated earlier than 2023 from its website.

The Ombudsman’s website currently only shows investigation reports and press releases from April 2023 onwards, while the earliest available mediation examples are dated September 2024.

An archived version of the Ombudsman’s website shows that investigations dating back to 2013-14 were still accessible as of at least January.

Only two annual reports – for the years 2023-24 and 2022-23 – are now available on the website, while previously, annual reports dated as far back as 2003-04 were accessible.

The Ombudsman’s page on cases relating to the government’s Code on Access to Information now redirects users to its Direct Investigation Operations page.

In an emailed reply on Friday, the Ombudsman said, “To maintain accuracy and make available the latest and relevant reports for public information as well as for more effective website management, we have refreshed the content to include information on the latest three years.”

A screenshot of an archived version of the Ombudsman's website, dated January 14, 2025. Photo: Ombudsman, via Wayback Machine.
A screenshot of an archived version of the Ombudsman’s website, dated January 14, 2025. Photo: Ombudsman, via Wayback Machine.

According to the Ombudsman, it will retain and not delete published information, while requests for information not included on the website should be made in writing to the office.

It did not elaborate on the procedure for requesting information.

‘Must be properly preserved’

Addressing the Ombudsman’s move, former secretary for the civil service Patrick Nip said on Friday that good governance “emphasises transparency, public engagement, and accountability.”

Patrick Nip responds to the Ombudsman's deletion of investigation reports, on May 16, 2025. Photo: Screenshot via Facebook.
Patrick Nip comments on the Ombudsman’s removal of investigation reports and other documents on May 16, 2025. Photo: Screenshot, via Facebook.

“Reports and surveys published by government bureaux and departments, public organisations, and independent commissions are important references,” he said in a Facebook comment replying to veteran journalist Lam Miu-yan’s post on the Ombudsman’s decision.

“Unless there are special reasons, they must be properly preserved and made easily accessible to the public,” Nip added.

Lam herself said she understood that departments and organisations would revise their websites now and then, “but when choosing what to keep, they should retain information of significant reference value to the public, so that the public can browse it free of charge at any time.”

“Even if some information has to be cut to ‘make room,’ it seems excessive to cut records down to three years,” she said.

Lawmaker Gary Zhang shared Lam’s post, saying that the Ombudsman, as a “gatekeeper” for the government’s code, should aim beyond the statutory requirement when it comes to matters involving access to information.

“I really cannot think of any reason that can justify deleting the previous reports,” he said.

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James Lee is a reporter at Hong Kong Free Press with an interest in culture and social issues. He graduated with a bachelor’s degree in English and a minor in Journalism from the Chinese University of Hong Kong, where he witnessed the institution’s transformation over the course of the 2019 extradition bill protests and after the passing of the Beijing-imposed security law.

Since joining HKFP in 2023, he has covered local politics, the city’s housing crisis, as well as landmark court cases including the 47 democrats national security trial. He was previously a reporter at The Standard where he interviewed pro-establishment heavyweights and extensively covered the Covid-19 pandemic and Hong Kong’s political overhauls under the national security law.