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• Find a Missing Package That Shows As Delivered
• Late Deliveries
• Check the Status of Your Refund
• Find a Missing Item from Your Package
• Replace an Item
• Cancel Items or Orders

Quick solutions

• Track Your Package
• Your Transactions
• Change Your Name, Email, or Password

Where's My Stuff?

Where's My Stuff?

• Track Your Package
• Find a Missing Package that Shows as Delivered
• Undeliverable Packages
• Late Deliveries
• Find a Missing Item from Your Package
• More in Where's My Stuff

Shipping and Delivery

Shipping and Delivery

• Carrier Contact Information
• Delivery Guarantees
• Large Items and Heavy-Bulky Services
• Guaranteed Delivery Terms and Conditions
• Collection Points
• Amazon Prime Benefits
• Amazon Prime Terms & Conditions
• End Your Amazon Prime Membership
• Amazon Prime
• The Amazon Prime Membership Fee
• More in Shipping and Deliveries

Returns and Refunds

Returns and Refunds

• About Our Returns Policies
• Return Items You Ordered
• Return a Gift
• Return Costs
• Track Your Return
• Refunds
• Check the Status of Your Refund
• Exchanges and Replacements
• Exchange an Item
• Replace an Item
• More in Returns and Refunds

Managing Your Account

Managing Your Account

• Cancel Items or Orders
• Unknown Charges
• View Your Gift Card Balance
• Request the Closure of Your Account and the Deletion of Your Personal Information
• Use Login with Amazon
• Change Your Order Information
• More in Managing Your Account

Security and Privacy

Security and Privacy

• Amazon.com Privacy Notice
• Conditions of Use
• Unknown Charges
• Report Something Suspicious
• Identifying Whether an Email, Phone Call, Text Message, or Webpage is from Amazon
• Your Ads Privacy Choices
• More in Security and Privacy

Payment, Pricing & Promotions

Payments, Pricing & Promotions

• Payment Issues and Restrictions
• Strike-Through Pricing and Savings
• Unknown Charges
• About US State Sales and Use Taxes
• Amazon Credit Cards
• More in Payments, Pricing & Promotions

Digital Services and Device Support

Popular Help Topics

• Return a Kindle Book Order
• Cancel Your Kindle Unlimited Subscription
• Cancel Your Prime Video Channel Subscription
• Cancel an Accidental Purchase
• Cancel Amazon Music Unlimited Subscription
• Issues While Playing Prime Video Titles
• Install Prime Video on Your Devices
• Parental Controls on Prime Video
• Set Up a Prime Video PIN on Web
• Can't Screen Mirror on Fire TV Devices

More Help

• All Devices & Digital Services Help
• Manage Your Content & Devices
• Ask the Digital and Device Community

Amazon Business Accounts

Amazon Business Accounts

Legal Information

• Order Restrictions
• Amazon Business Accounts Terms & Conditions
• Amazon Business Trademark Usage Guidelines

Large Items and Heavy-Bulky Services

Popular Topics

• Special Delivery Options for Large and Bulky Items
• Scheduled Delivery
• Buying Large and Bulky Items
• More in Large Items and Heavy-Bulky Services

Other Topics & Help Sites

Other Topics

• Gifts, Gift Cards, and Registries
• Redeem a Gift Card
• Site Features
• Ordering
• A-to-z Guarantee

Other Help Sites

• Help for Amazon Sellers
• Amazon Associates Program Help
• Amazon Web Services
• Author, Publisher & Vendor Guides
• Amazon Games
• Amazon Physical Stores
• Amazon Pharmacy

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