Rakuten Mobile users nationwide
We have lots of great experiences from you all!
Over 10 million lines!
With gratitude to everyone,
Thank you campaign underway!
※Subscriber count exceeding 10 million lines is projected for December 2025. For details click here
Beloved by everyone
service of
I will aim for
Gigabit and app calls
Unlimited *1 at the lowest price!
※As of June 2025. Comparison based on pricing of Unlimited Data plans from four carriers.
Unlimited calls require the use of the Rakuten Link app, with some numbers excluded.
Pay for What You Use
Unlimited access to movies and anime *2
※Without family discount, the price is ¥2,980 (¥3,278 incl. tax) until January 31, 2026, and ¥3,980 (¥4,378 incl. tax) from February 1, 2026, onwards. ※Similar point campaigns may be conducted.
*1 Speed may be restricted due to fair service provision during peak times and other conditions. Other fees apply. *2 Additional paid content is available.
Chosen by all of you,
Rakuten Mobile is active in a variety of fields.
No.1 in satisfaction
※2025 Oricon Customer Satisfaction® survey ranked 1st among mobile carriers in overall/family割 plan/device lineup.
Satisfaction Points of
Rakuten Mobile Users!
Compared to before
It's cheaper
Experience the
Improved Quality of Communication
*Survey breakdown: [Question] By switching to Rakuten Mobile, how much cheaper was your monthly mobile phone bill compared to your previous smartphone carrier? Please choose the answer that best applies to your situation. Over 1,000 yen 12.8%, Less than 1,000 yen 8.4%, Over 2,000 yen 16.0%, Over 3,000 yen 20.6%, Over 5,000 yen 18.3%, Over 8,000 yen 4.5%, Over 10,000 yen 4.4%, Don't know 4.1%, It's more expensive than my previous contract 3.4%, The amount hasn't changed 7.5% (n=35,533)
[Question] Compared to when you first signed up with Rakuten Mobile, have your feelings about Rakuten Mobile 's signal and communications changed? Please choose the answer that best describes your feelings. 10.0% feel it has improved greatly, 21.6% feel it has improved somewhat, 51.7% feel it has gotten much worse, 3.7% feel it has gotten much worse, 13.1% feel it has gotten slightly worse (n=35,143)
*The composition ratio is rounded to the second decimal point, so the total may not necessarily equal 100. *According to our research
Survey conducted by Rakuten Mobile, Inc. (no external cooperation), with a period from November 14 to December 17, 2025. A total of 35,533 respondents were surveyed. An email questionnaire was sent to Rakuten Mobile subscribers who switched to Rakuten Mobile and rated their experience as "very good" or "good."
High-quality network you can trust anywhere!
Rakuten Mobile
Technology that supports networks
Rakuten Mobile is No.1 in the number of Massive MIMO installations *1. We strive for wider and faster communication.
※We aim to be the best even with 5G. 5G is available in limited areas.
The frequency band that is strong against obstacles and has a wide range of radio wave propagation. The coverage is continuously expanding, improving connectivity in buildings and suburban areas.
mobile network
Rakuten Mobile's unique approach, which involves software-defined networking and automated cloud operations, enhances the speed of feature improvements, as well as the stability and speed of the network.
*1 Ministry of Internal Affairs and Communications survey report: Summary of Survey Results on Mobile Phone and Nationwide BWA Frequency Usage in FY2023 P.113 "3.7GHz Band Survey Results (ii) Technology Adoption Status (1/2)"
A future of even greater connectivity
Direct satellite communication with smartphones enables service availability in mountainous areas and remote islands where building base stations is challenging.
Ranked high in network quality
Solo winner in 2 categories! *1
In three categories
Selected as a Global Leader *2
*1 Opensignal Awards “Mobile Network User Experience Report (April 2025) / Data collection period (January 1, 2025 - March 31, 2025)” © 2025 Opensignal Limited. ※5G is available in some areas. *2 Opensignal Awards “Opensignal Global Awards 2025 — Large land area group (February 2025) / Data collection period (July 1, 2024 - December 27, 2024)” © 2025 Opensignal Limited. Global leaders are carriers that have received the highest ratings compared to mobile carrier operators worldwide in the relevant category.
The Journey to 10 Million Lines of Rakuten Mobile
*1 5G is available in some areas *2 Fees apply when signing up for Rakuten SAIKYO Plan, fees when cancelling Rakuten SAIKYO Plan, MNP transfer fee, e-SIM replacement fee (only when exchanging from SIM card to eSIM), and e-SIM reissuance fee (only for eSIM) *3 As of December 2024. Population coverage rate is calculated based on areas where communication is possible in more than 50% of areas within approximately 500m blocks used for the census *4 Speed controls may be applied during periods of congestion to ensure fair service *5 Includes partner areas *6 As of December 2024 *7 Planned to expand gradually from major urban areas *8 Separate paid services available *9 As of December 25, 2025. Total number of Rakuten Mobile
Thank you for your continued support.
We sincerely thank you all.
Rakuten Mobile will continue to
Toward a better future,
We will continue to walk with you.
![[Entry required] Get 10,000 points for switching from another carrier and 7,000 points for new applications in the Rakuten Mobile First-Time Application Campaign!](/assets/img/bnr/bnr-mnp-328-185-251201.png)
Notes
■10 million lines
※10 million lines include the number of contracts for "Rakuten SAIKYO Plan," "Rakuten SAIKYO Plan Business," "Rakuten Turbo," MVNE, and MVNO, as of Thursday, December 25, and BCP (Business Continuity Plan) lines.
