Safety

Safety is the foundation of everything we do.

Committed to safety first

Safety is foundational to all that we do at Boeing — in the workplace and in the products we design, build and support. Fostering a culture rooted in safety, our goal is to create products and deliver services for the benefit of our customers and the flying public.

Voices of Safety

Safety is personal for our teammates. We’re dedicated to ensuring every person who flies on, uses, operates, designs, builds or services Boeing products gets home safely. Hear stories from some of our teammates about what safety means to them and the work they do.
Ratan Khatwa Voices of Safety (Captioned)
Ratan Khatwa talks about human factors and flight deck safety.
Video Player is loading.
Current Time 0:00
Duration 1:40
Loaded: 9.80%
Stream Type LIVE
Remaining Time 1:40
 
1x
  • Chapters
  • descriptions off, selected
  • captions off, selected
  • en (Main), selected

Our safety progress

What’s new: highlights from the last 12 months

Strengthening our safety culture

  • Speak Up

    Enhanced and encouraged use of Speak Up, Boeing’s confidential and anonymous reporting channel for product and services safety, quality and compliance concerns. The yearly volume of reports increased by 220%.

     

  • Training

    Deployed required safety and quality training to nearly 160,000 employees, focused on their role in identifying and reporting potential product hazards.

  • Aerospace Safety Timeline

    Published on Boeing’s external website an immersive timeline of events in history that shows how Boeing and the aerospace industry have applied learnings from accidents, technological achievements and people – to further advance aviation safety.

  • Champions

    Doubled the number of Boeing teammates in the SMS Champions Program to more than 1,000. The program enables participants to gain a greater understanding of SMS and advocate for its use as they go about their work.

two people working on an aircraft from above the fuselage two people working on an aircraft from above the fuselage

Quality together

Delivering quality with a focus on integrity, safety and sustainability is fundamental to our mission.

Boeing Safety Management System

Recognized worldwide as an industry best practice, SMS is an integrating framework for managing safety risks. Boeing’s SMS collects and monitors data to identify and reduce product safety risks. It relies on all those involved in the design, build, support and operation of Boeing products and services to speak up when they see safety risks.

  • Speak Up: Fostering Transparency and Openness

    Product safety depends on a culture that is rooted in transparency, accountability, and every person feeling safe and empowered to speak up when they have a concern or make a mistake affecting product safety. This reporting culture is at the heart of Boeing’s Safety Management System. In 2019 Boeing established a confidential reporting channel called Speak Up for employees to voice their concerns about product quality and safety and offer ideas for how to improve.

  • Boeing Safety Management System Policy

    In everything we do and in all aspects of our business, safety is our foundation. We strive for first-time quality and hold ourselves to the highest ethical standards as set forth in our Code of Conduct and company policies. That commitment begins at the highest levels of the company.

    Read the policyopens in a new tab

  • Boeing Commercial Airplanes Safety & Quality plan

    Further implementing Boeing’s Safety Management System is a part of Boeing’s Safety and Quality plan.

    Updates on Boeing’s actions to strengthen safety and quality.

    Updates on Boeing’s actions to strengthen safety and qualityopens in a new tab

Safety Experience at Boeing

Safety Promotion is a key part of Boeing’s Safety Management System because it fosters a culture where safety remains a shared value and priority. To strengthen this commitment, Boeing developed an immersive, interactive tool that shows pivotal moments in history that have led to advancements in aerospace safety. Originally developed for Boeing employees, the Boeing Safety Experience Timeline is now available to the public and serves as an extensive learning and research tool that spans from the Wright Brothers’ first flight to modern-day space exploration.

Products

Safety is at the core of who we are and what we do. Boeing leverages its legacy of innovation and existing safety assurance practices to ensure product safety.

 

  • Safety by Design

    Safety is the primary consideration when Boeing engineers design an airplane. In addition to meeting regulatory requirements before certification, each airplane model must meet Boeing’s time-proven design standards. Often these standards are more stringent than regulatory requirements.

  • Testing

    Boeing airplanes are rigorously tested to ensure they meet or exceed design standards and certification requirements.

    There are many kinds of tests. For example, structural strength is ensured by static and fatigue tests. Static tests apply maximum loads or pressure to validate the airplane’s ability to carry loads far greater than would be encountered under normal operational conditions.

  • Continuous Monitoring

    Boeing continually monitors the performance of airplanes worldwide to identify opportunities to improve safety.

    In-service events are analyzed through a formal, disciplined, safety process involving Boeing experts from a variety of technical disciplines, as well as senior and executive leaders.

    Learn more about how fleet safety is constantly monitored

  • Human Factors

    Apart from airplane equipment and technology, Boeing studies and applies human factors engineering lessons to the design of commercial airplanes.

    Boeing human factors experts gather information about human abilities, limitations and other characteristics and apply the data to tools, machines, systems and processes.

  • Working Together to Strengthen Aerospace Safety

    Aviation safety depends on the collaboration of industry organizations and governments. Boeing works together with these stakeholders and airline operators to continuously advance safety in all aspects of the global air transportation system.

    An example of this collaboration is the Commercial Aviation Safety Team (CAST), which comprises representatives from airlines, manufacturers, labor and government.

    Learn more about CAST

  • Accident Prevention and Investigation

    Although the industry’s safety efforts focus on preventing accidents from occurring in the first place, a great deal of effort goes into investigating accidents to ensure they do not reoccur. Boeing is committed to its role in helping all stakeholders understand the data associated with airplane accidents.

    Read the Statistical Summary of Commercial Jet Airplane Accidents.

Employee Safety

An essential part of product safety includes ensuring the safety of those who design, build and support our products and services. Boeing’s workplace safety initiative Go4Zero strives for a goal of zero injuries, guided by the belief that every injury is preventable.

 

Create tomorrow’s aerospace innovations