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It’s the great AGI rebrand

AI companies are sick of their favorite buzzword.

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Image: Cath Virginia / The Verge, Getty Images
Hayden Field
is The Verge’s senior AI reporter. An AI beat reporter for more than five years, her work has also appeared in CNBC, MIT Technology Review, Wired UK, and other outlets.

The cringe comes for us all, and for all our hot new turns of phrase. “Rizz” lost its luster when grandparents started asking about its meaning. Teachers who dressed up as “6-7” on Halloween drove a nail into the coffin of Gen Alpha’s rallying cry. And tech CEOs who once trumpeted the quest for “artificial general intelligence,” or AGI, are jumping ship for any other term they can find.

Until recently, AGI was the ultimate goal of the AI industry. The vaguely defined term was reportedly coined in 1997 by Mark Gubrud, a researcher who defined it as “AI systems that rival or surpass the human brain in complexity and speed.” The term still typically denotes AI that’s equal to or surpasses human intelligence. But now, several of the biggest companies are going for a rebrand — creating their own phrases or acronyms that (spoiler alert) still mean, essentially, the same thing.

CEOs have spent the past year downplaying the importance of “AGI” as a milestone. Dario Amodei, CEO of Amazon-backed Anthropic, has said publicly that he “dislike[s] the term AGI” and that he’s “always thought of it as a marketing term.” OpenAI CEO Sam Altman said in August that it’s “not a super useful term.” Jeff Dean, Google’s chief scientist and Gemini lead, has said he “tend[s] to steer away from AGI conversations.” Microsoft CEO Satya Nadella has said we’re getting “a little bit ahead of ourselves with all this AGI hype,” and that at the end of the day, “self-claiming some AGI milestone” is “just nonsensical benchmark hacking.” He also said on a recent earnings call that he doesn’t believe that “AGI as defined, at least by us in our contract, is ever going to be achieved anytime soon.”

In its place, they’re pushing a cornucopia of competing terminology. Meta has “personal superintelligence,” Microsoft has “humanist superintelligence,” Amazon has “useful general intelligence,” and Anthropic has “powerful AI.” It’s a sharp about-face for all of these companies, which previously bought into the AGI benchmark — and the fear of missing out that came from not chasing it — in recent years.

Part of the problem with “AGI” is that the more advanced AI gets, the more poorly defined the term seems — since the concept of AI that’s “equal to human intelligence” looks different to virtually everyone. “Lots of people have very different definitions of it, and the difficulty of the problem varies by factors of a trillion,” Dean said.

Yet some companies have billions of dollars riding on this nebulous phrase, a problem that’s clearest in the strange, ever-changing relationship between Microsoft and OpenAI.

In 2019, OpenAI and Microsoft famously signed a contract with an “AGI clause.” It gave Microsoft the right to use OpenAI’s tech until the latter achieved AGI. But the contract apparently didn’t fully define what that meant. When the deal was renewed in October, things got even more complicated. The terms shifted to say that “once AGI is declared by OpenAI, that declaration will now be verified by an independent expert panel” — meaning that now, it won’t just be OpenAI’s call to define what AGI means, it’ll be a group of industry experts — and Microsoft won’t lose all its rights to the tech once that happens, either. The simplest way to put this whole ordeal off? Just don’t say AGI.

Another problem is that AGI has developed some baggage. Tech companies have spent years detailing their own fears about how the technology could destroy everything. Books have been written (think: If Anyone Builds It, Everyone Dies). Hunger strikes have made headlines. For a while, it was still good publicity — saying your tech is so powerful that you’re worried about its influence on the Earth seems to draw big investor dollars. But the public, unsurprisingly, soured on that idea. So, with the complicated definitions, contract drama, and public fear around superpowerful AI, it’s a lot easier to market less-loaded terminology. That’s why every tech company seems to be making some new brand of “intelligence” its own.

One popular general-purpose replacement for AGI is “artificial superintelligence,” or ASI. ASI is AI that surpasses human intelligence in virtually every area — compared to AGI, which is now generally defined as AI that’s equal to human intelligence. But for some in the tech industry, even the idea of “superintelligence” has become amorphous and conflated with AGI. The multiple theoretical milestones don’t even have clearly distinguished timelines. Amodei says he expects “powerful AI” to come “as early as 2026.” Altman says he expects AGI to be developed in the “reasonably close-ish future.”

So companies have developed their own variants. Meta CEO Mark Zuckerberg said in January that the company needed “to build for [artificial] general intelligence,” but by July, he had pivoted to “personal superintelligence” in a manifesto. It was a power-to-the-people spin on AGI that “helps you achieve your goals, create what you want to see in the world, experience any adventure, be a better friend to those you care about, and grow to become the person you aspire to be.” Zuckerberg used the manifesto to combat public fears of AI taking jobs and throw shade at Meta’s competitors, calling the company’s vision “distinct from others in the industry who believe superintelligence should be directed centrally towards automating all valuable work, and then humanity will live on a dole of its output.”

Microsoft, however, has also rebranded its venture as chasing “Humanist Superintelligence (HSI),” which is essentially Zuckerberg’s manifesto in a different font. The company is defining HSI as “incredibly advanced AI capabilities that always work for, in service of, people and humanity more generally” and are “problem-oriented” instead of being “an unbounded and unlimited entity with high degrees of autonomy.” The rebrand came complete with a new website, topped with the term “Approachable Intelligence,” backed with a sepia-style background and a soft color palette, and awash with paintings and photos of nature.

Image: Microsoft AI

For Amazon’s part, it has rebranded its AGI efforts as chasing “useful general intelligence,” or “AI that makes us smarter and gives us more agency.” Late last year, the company hired the founders of Adept, an agentic AI startup, and licensed its technology, in efforts to compete against others in the AGI race. Like the other companies’ branding efforts, though, Amazon is positioning its UGI efforts as useful, easily defined, and decidedly not all-powerful or scary: just “enabling practical AI that can actually do things for us and make our customers more productive, empowered, and fulfilled.”

With “powerful AI,” Anthropic has no interest in seeming down-to-earth. Amodei dubs it a “‘country of geniuses in a datacenter’” that is “smarter than a Nobel Prize winner across most relevant fields — biology, programming, math, engineering, writing, etc.” Powerful AI, he said, would be able to write compelling novels, prove unsolved theorems in mathematics, and write complex code. It would not just answer questions but complete complex, multistep tasks over hours, days, or weeks, similar to AI CEOs’ vision of a successful AI agent, and “absorb information and generate actions at roughly 10x–100x human speed.”

AGI and ASI were already a lot to reckon with. Now we’ve got PSI, HSI, UGI, and PI, too. Cheers to the new acronyms next year will bring.

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How a ‘constant shopper mindset’ is affecting personal care purchases

In the new CPG customer journey, decisions happen fast, but brand building and loyalty take time.

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Today’s personal care shopper is always “on.” More than three in four U.S. consumers — 77 percent — think about shopping multiple times per week, according to Amazon Ads Beyond the Buy research. That reflects a broader shift in how people move through the modern media landscape, toggling between devices, apps, and entertainment in a near-constant state of discovery.

By the time someone buys a product, they’ve usually crossed paths with the brand far more often than they realize. Research shows consumers now engage with brands across an average of 11 touchpoints before making a purchase.1 In fast-moving categories like personal care — where 90 percent of purchasing decisions happen within a single week2 — early connections that happen before that timeframe can be pivotal.

The brands that win aren’t the ones shouting loudest at the moment of purchase. They’re the ones showing up consistently across a customer’s journey, earning a spot in the consideration set long before the final decision is made.

The importance of the long game

When it comes to personal care, most purchases are planned, not impulsive. In fact, more than 80 percent of purchases across categories like oral care, personal hygiene, feminine care, and hair removal are decided ahead of time, while spontaneous buying makes up less than 20 percent, according to Amazon Ads and GWI research.

The sense of routine runs deep. Nearly half of all purchases (49 percent) in oral care, personal hygiene, and feminine care are driven by routine, while 58 percent of shoppers say they know which brand they’ll choose before they even start shopping. Less than 13 percent switch brands at the point of purchase.

The good news for marketers is that despite personal care being routine-driven, advertising still breaks through. Over 40 percent of shoppers recalled seeing ads before making purchases — a sign that consistent visibility pays off.

Ad recall extends across subcategories

  • Shaving/hair removal: 44 percent
  • Personal hygiene: 42 percent
  • Oral care: 41 percent
  • Feminine care: 40 percent

With today’s shoppers going about their days in discovery mode, brands need to focus on earning attention long before a consumer starts actively shopping — and then nurturing them through their decision journey. For this, premium entertainment has become a critical touchpoint, as consumers are now spending over 90 minutes per day streaming TV.3

The value in premium entertainment

Streaming television, live events, and creator-driven content aren’t just ways to unwind — they’re part of a broader shift toward solo, self-directed time. Consumers now have three more hours of free time per week compared to 2019, according to McKinsey’s State of the Consumer 2025, and they’re spending it mostly on themselves. Solo activities like relaxing, social media, and shopping account for 90 percent of the post-COVID bump in free time.

At the same time, consumers have warmed to the idea of advertising as an embedded part of their media experience. Nearly three-quarters (73 percent) say they appreciate advertising that entertains, according to Amazon Ads’ From Ads to Zeitgeist report, and 63 percent believe that advertising has the power to shape and create culture.

Particularly in a category like personal care, where products are often deeply tied to identity and lifestyle, premium entertainment can create meaningful brand connections. Half of consumers say entertainment is now part of their shopping journey, and 54 percent report discovering brands while watching it.4

That engagement isn’t passive, either — 72 percent say they’ve taken a “consideration action” while enjoying entertainment, like looking up a product, bookmarking, or even adding to cart. These moments of consideration can go a long way toward getting a shopper from discovery to purchase.

How Amazon Ads can help

Shoppers move fluidly between devices, apps, and entertainment in today’s media environment. Brands need marketing that connects those moments into a cohesive journey. Amazon Ads is uniquely positioned to help — combining premium entertainment with sophisticated audience reach and measurement to create seamless experiences that help drive both immediate sales and long-term brand equity.

With over 300 million monthly ad-supported viewers in the U.S., multimedia solutions with Amazon DSP enable brands to reach audiences across the Amazon canvas and throughout the open internet — from streaming entertainment, to browsing content, to the final purchase moment. Prime Video offers award-winning originals and live sports like Thursday Night Football, while partnerships with services like Netflix, Roku, and Spotify extend that reach even further. Interactive formats like pause ads turn viewing moments into shopping opportunities. And through Amazon Marketing Cloud, brands can tap into trillions of durable signals and AI-driven optimization to better understand, measure, and refine performance on Amazon and beyond.

For personal care brands navigating fast purchase cycles and routine-driven behavior, this intelligence helps seed recognition early, nurture it across the shopper journey, and remain top-of-mind when a product need arises.


1 Customer Journey Touchpoints Over Time, NP Digital, April 2025.

2 Amazon Ads x GWI Custom Research, August -September 2025, U.S. Among those who purchased select CPG categories within the last 3-6 months. N=2,850

3 GWI Core, US, Q1 2024

4 Amazon Ads custom research with Strat7 Crowd.DNA. Beyond the Buy. Fielded March 2025 to July 2025. N=5,842.

5 Amazon Internal, 12/30/2024- 1/28/2025

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