I need to prove my student status

A 'how to' video that talks you through the process of generating a confirmation of study letter to prove your student status, in line with the information provided on Student Services Online.

Links from video: 

Confirmation of Study sample & guide

Student Records (Please note that depending on your level of study, your view of Student Records may differ slightly from the one demonstrated in the video.)

What is the Right to Study check?

It's my first time on campus, how will I collect my ID card?

You can find answers to common questions and support topics on Student Services Online.

This video was generated with the use of Artificial Intelligence (AI) as part of a process piloting the use of AI generated videos on Student Services Online. 

1. Log in to Student Records
2. Check your personal details are correct and up-to-date
3. Navigate to the relevant section on the homepage of your student record:
   • For undergraduates or postgraduate taught students: on your homepage, go to the ‘My Programme’ heading
   • For postgraduate research students: on the bottom-right of your homepage you will find the heading ‘Confirmation of Study’
4. Click on ‘Confirmation of Study letter’
5. Select one of these:
   • ‘General’ = multiple purpose
   • ‘Bank letter’ = for opening a bank account
6. Select ‘Generate letter’

The Confirmation of Study letter is an official letter issued by King’s, which is stamped and signed. If someone queries you regarding the letter’s authenticity, we advise you to try the following:

• If you're using a hard copy, make sure you print it in colour.
• You can show them this article to view this information.
• If possible demonstrate the generation of the document on your device in front of them (phone/laptop/etc.).
• If you’re in a bank, ask to speak to the Bank Manager to explain, as the customer service agent opening your account may have training gaps.
• Consider opening your account with a branch close to campus where they are more familiar with student customers.
• You may wish to consider trying a different bank if they won’t accept your letter.

These are some common issues that may be holding up your letter, along with advice on what to do.

There may be lots of reasons you may need to prove your address when you’re a student. The most common reasons are when you’re trying to open a bank account or apply for Council Tax Exemption.

It’s best to be clear about whether you are trying to prove where you live or trying to prove your status as a student.

Your Confirmation of Study letter which is available for you to download on your student record, is intended to prove your enrolment status at King’s and provide an overview of your course information. 
Your term-time and home addresses do appear in this letter, reflecting what is contained on your record.

Important to know: It is your responsibility to keep your address up to date. For guidance on how to do this see our article How do I update my address on my student record?

The Confirmation of Study letter also contains this statement:
“Please note that in line with our regulations all students must keep their term-time and home addresses accurate and up-to-date in order that the university can correspond with them as required”
This means that:

• The main reason we have your addresses on record is for correspondence, and the letter is a reflection of what is held on record for you. This means the letter is proof of your student record, rather than proof of your address.
• This letter is intended to prove your student status rather than where you live.