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Airbnb picks Alibaba’s Qwen over ChatGPT in a win for Chinese open-source AI

Airbnb ‘relies heavily’ on Alibaba’s Qwen models to power its AI customer service agent, CEO Brian Chesky says

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Airbnb CEO Brian Chesky. Photo: AFP
Ben Jiangin Beijing
Alibaba Group Holding’s Qwen AI models are winning over major Western firms like Airbnb, underscoring the growing global appeal of China’s open-source approach to artificial intelligence.

Brian Chesky, co-founder and CEO of the San Francisco-based online accommodation booking giant, said Airbnb “relies heavily” on Alibaba’s Qwen models to power its AI-driven customer service agent, according to a Bloomberg report on Tuesday.

Chesky, a friend of OpenAI founder and CEO Sam Altman, said ChatGPT’s integration abilities were not “quite ready” for Airbnb’s needs. In contrast, Alibaba’s Qwen model was “very good” and “also fast and cheap”, he said. Alibaba owns the Post.

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Opinion | With AI looking increasingly like a liability, a storm is coming

It is the tech sector’s projected spending that points to trouble ahead. Are investors prepared to wait for the return on their investment?

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Data centre servers and components containing the newest AI chips from Nvidia are displayed at the company’s GTC software developer conference in San Jose, California on March 19. Photo: Reuters

A recent Financial Times front-page lead, headlined “Tech stocks suffer $1.2tn AI sell-off”, was followed a few days later by a comment elsewhere that tech stocks were the only cloud over an otherwise sunny Wall Street. Weather forecasters would be ashamed of such a simplistic assertion.

Artificial intelligence and, more generally, tech stocks have become the great overarching gods that dominate the stock market firmament. To suggest they are immortal and the investment sky will remain blue even as they are toppled is naive to the point of being fatuous. It never rains but it pours, to use more mundane language.

And it will rain most heavily on Wall Street where tech and AI fever has reached the point of delirium. The Tokyo stock market, which has benefited from investment flows leaving the United States, will provide a temporary haven. But the typhoon will spread its skirts before long.
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That tech stocks shed a cool trillion dollars in the space of a week should be enough to send investors running for cover from an approaching storm, and it will not be simply paper wealth that is destroyed. The negative wealth effect of tumbling stock prices will ramify throughout economic and financial systems.
US$1 trillion may not seem a disaster against the total capitalisation of some 770 tech stocks globally (of which AI chipmaker Nvidia accounted for US$5 trillion until recently). But apart from the sudden speed of the price slide, the AI sector’s profit outlook is worrisome.
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It is reminiscent of the situation with IT stocks some 25 years ago when stock price valuations for many companies in what was then the ultra hi-tech information technology sector reached super-high levels, way ahead of profit projections. Some IT companies were actually loss-making but that did not deter fevered investors. The IT bubble consequently collapsed, dragging down most other stocks with it.

Small investors stare at a monitor showing Tom.com share prices outside a bank in Hong Kong in 2000. Photo: Handout
Small investors stare at a monitor showing Tom.com share prices outside a bank in Hong Kong in 2000. Photo: Handout

Tech stocks now have total revenues of around US$3.5 trillion and their weighted average price-to-earnings ratio is 45. But it is the tech sector’s projected spending, rather than earnings, that points to (potentially big) trouble ahead.

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JP Morgan expects AI spending to run into trillions of dollars in the coming years, setting a high bar for the return on investment. The investment bank warned that “to drive a 10 per cent return on our modelled AI investments through 2030 would require ~US$650 billion of annual revenue into perpetuity, which is an astonishingly large number”.

The obvious question this raises is whether AI stock investors are prepared to wait so long for the return on their investment and even to stump up huge amounts of capital to finance the projected mega capital expenditures on new data centres. By the same token, will banks be prepared to lend when the return on investment is so uncertain and far off? Or will they all simply fall out of love with AI and the wider tech sector?

Where could they find equally glamorous (if superficial) attractions? Consumer stocks are unlikely, given how the US middle class is pulling back on spending. Likewise, the unglamorous capital goods sector and the capital-hungry climate change alleviation sector.

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The truth is, stock markets tend to focus on the next big thing and the AI sector is looking less like the next big financial opportunity and more like the next big financial liability. Hence the recent move towards the door by more sophisticated investors who have seen the writing on the wall. That could soon morph into a stampede.

03:34

Nato leaders to spend 5% of GDP on defence amid US pressure, Russia threat

Nato leaders to spend 5% of GDP on defence amid US pressure, Russia threat
The next big thing could be defence stocks as governments in Japan, Europe and elsewhere splurge on defence spending. But while this implies a profit boost for arms makers, it also points to rising fiscal deficits, which are bad news for bond and equity markets alike.

All this suggests the era of high-flying stock prices is coming to an end, not least in the US, where Wall Street excesses tend to dominate global investor sentiment.

That, of course, will not be the end of the story. A stock market crash or slide does not only destroy paper wealth, it also curbs consumer spending and capital investment ability, whether the collapse is in stocks, bonds, real estate or other asset classes. People feel less wealthy when asset prices decline. They spend less and save or hoard more. That in turn translates into less willingness to invest in the future, whether in AI or elsewhere.

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The next market crash will almost certainly not be the last. A recent paper from the Bank for International Settlements in Switzerland casts an interesting light on boom-and-bust episodes.

It argues that “the Achilles’ heel of the international monetary and financial system is that it amplifies the ‘excess financial elasticity’ of domestic policy regimes, i.e. it exacerbates their inability to prevent the build-up of financial imbalances, or outsize financial cycles, that lead to serious financial crises and macroeconomic dislocations”.

Will it take another financial crash to motivate a move towards enlightened policies? Past experience with financial booms and busts suggests it will, even as the plunge in tech stock valuations suggests it may be too late to prevent a crash. Sadly, the “cult of equity” still has too many followers, especially in the US.

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