New on LowEndTalk? Please Register and read our Community Rules.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.
Has ddps.jp Gone Dark? Looking for Updates on Their Operational Status
I am considering to move hosting to Asia.
I wanted a VPS in JP with following requirements:
- 1-2 vCore (AMD Ryzen 9000 series or EPYC 9005 series VPS in Japan)
- 40G NVMe
- 750GB-1TB Bandwidth with minimum of 200 Mbit/s connection speed
- 1 x IPv4 + 1 x /64 or /56 IPv6
- KVM/XEN or better (full virtualization, not container‑based)
- Must be by a company registered and operated domestically in Japan (data‑sovereignty requirements). (I will use the translation for support if necessary.).
- Allow Port 25 (private email server hosting)
Use case: Hosting tech blog + private email server hosting.
I came to know of @ddps and was happy that they are on LET. Albeit, there is no communication from them.
I tried contacting them already (not sure if they are currently based in JP), they have mentioned 9900X in their VPS line-ups. It seems like they aren't available via email or Discord or here anymore.
Is the provider closing its business?
Is anyone here actively using their service?
LowEndBox & LowEndTalk.
Comments
Multiple people have tried to contact them, but no answer for months.
I actually had considered using them after they posted here, first ticket took 3 months to get a reply. I gave them benefit of doubt that it was overlooked, the same ticket has a reply waiting for over 1 month. You can take that as you wish, but obviously my suggestion is to avoid. [Edit: Of course this is just pre-sales, I have no experience with their support or quality of service]
In my experience, inquiries were answered the next day, and subsequent orders were processed immediately. I have never had any problems.
However, when I looked up this provider on X, I saw several complaints from customers who said they had been unable to get in touch for months and that their orders had not been accepted.
One of my gaming friends had been using DDPS before me, but they stopped using it this spring because they couldn't get in touch when placing an additional order.
Fortunately, I didn't have any issues, but I believe it's wise to exercise caution because their support system is underdeveloped.
it's very hard to deal with local Japanese provider, they may even don't accept your credit card, so many local rules, and i don't think they use powerful CPUs , most of their servers use weak CPUs
They didn't stop operating, but it was true that customer service orders and vps services were very slow to start up. I waited nearly a week before starting up.
I mean, I tried every possible means to talk to them. What could be the reason for such behavior other than lack of interest in business?
Are you actively using their services? Their system/specs and stuff look good only. Just that their lack of response or interest in business looks concerning.
Even big players like Conoha by GMO group aren't willing to share information like benchmarks or CPU used etc. I had to miss their 74% discount on 3y deals because they didn't reply me properly about CPU/hardware or refund. I don't think JP based providers have issues with Credit Cards. I never had such issues.
Okay. I hope they will respond to my email one day.
I had a similar experience even with cat.net. I even asked a Japanese online friend to call them and ask if they still offer VPS, they told him they will check and get back. It has been weeks now already. No reply to my emails or call back to him till date.