Choose your language for Rakuten Mobile !

Our services are provided within the region and laws of Japan.

Our services are provided within the region and laws of Japan and we provide translations for your convenience.
The Japanese version of our websites and applications, in which include Rakuten Membership Rules, Privacy Policy or other terms and conditions, is the definitive version , unless otherwise indicated.
If there are any discrepancies, the Japanese version shall prevail.
We do not guarantee that we always provide translation.
The Japanese versions of all terms and conditions, policies, and other notices are the definitive versions. Any dispute related to the terms and conditions, policies, or other notices will be under the jurisdiction of Japanese law, regardless of any conflicting laws or principles.
Certain features or messages (including customer services) may not be available in the selected language.

Changes to Contract admin fee for contracts with a total of five or more lines

October 15, 2025

Dear Valued Customer,

Thank you for using Rakuten Mobile.

Effective from November 19, 2025 (Wed), the Contract admin fee for new contracts that result in a total of 5 or more lines will be changed to ¥3,500 (¥3,850 incl. tax) per contract line. The fee will remain free for up to 4 lines.
For more details, please see below.

■Change Date

Wednesday, November 19, 2025

■Eligible Customers

Customers who meet both of the following conditions:

① You must enter a new contract after Wednesday, November 19, 2025.
② The contract in ① must be under the same name as at least 5 other lines, including any other lines contracted after April 8, 2020.※1※2

■Applicable plans

・Rakuten SAIKYO Plan
・Rakuten SAIKYO Plan (Data Type)
・Rakuten SAIKYO U-NEXT
・Apple Watch Family Sharing

■Contract admin fee

3,500 yen (3,850 yen incl. tax) per contract line

■Details of the change

Before change

Contract administrative fee Free (0 yen incl. tax)

Changed to

Contract admin fee (up to 4th line contract)※1※2 Free (0 yen incl. tax)
Contract admin fee (for each contracted line from the 5th line onwards) *1 *2 ¥3,500 (¥3,850 incl. tax)

※1 Cumulative refers to the total number of lines contracted since the full launch of Rakuten Mobile on April 8, 2020 (including canceled lines).
※2 Excludes cases of plan changes, initial contract cancellations, transfers, etc.

日本語
English
Bahasa Indonesia
한국어
Português
Tiếng Việt
简体中文
繁體中文