Activists participate in a rally outside the Consumer Financial Protection Bureau  on March 24, 2025 in Washington, DC. The rally was organized to support federal workers affected by DOGE cuts.

Activists participate in a rally outside the Consumer Financial Protection Bureau on March 24, 2025 in Washington, DC. The rally was organized to support federal workers affected by DOGE cuts. Alex Wong/Getty Images

Trump may proceed with dismantling and mass layoffs at CFPB, court rules

About 90% of the agency's staff were expected to receive RIF notices.

Updated Aug. 15 at 1:22 p.m.

The Trump administration can proceed with its dismantling of the Consumer Financial Protection Bureau, a federal appeals court ruled on Friday, allowing the agency to move forward with widespread layoffs expected to impact virtually its entire workforce. 

The National Treasury Employees Union and other groups that brought the case must instead pursue remedies through avenues specific to federal employees and their unions, the majority on the U.S. Court of Appeals for District of Columbia said in a 2-1 opinion, adding the actions were not yet finalized and therefore not reviewable by the court. The decision overturns a previous injunction by a lower court, which has prevented CFPB from issuing mass reductions in force since February.

The appellate court had in April partially blocked the lower court’s injunction and CFPB prepared to lay off 90% of agency staff, or 1,482 employees. The higher court subsequently said it did not want to police how many employees were necessary to carry out the bureau’s statutory duties, so it temporarily blocked the RIFs from taking place. 

While CFPB staff have remained on the payroll, they have ceased conducting most investigations and their casework has been significantly diminished. The bureau is funded as a percentage of the Federal Reserve’s operating expenses and the recently signed into law One Big Beautiful Bill Act lowered the cap for CFPB from 12% of those expenses to 6.5%. CFPB’s budget was $823 million in fiscal 2025.

The plaintiffs are likely to request an en banc review before the entire D.C. circuit, which could delay the timing of CFPB’s RIFs. 

“We are pleased that the DC Circuit Court affirmed the president’s constitutional authority to shrink this weaponized federal agency and slash the regulations they’ve used to smother the American people," a CFPB spokesperson said. "We look forward to more victories in court on behalf of the president’s agenda.”

The plaintiffs in the case sought relief from a “single, overarching decision to shut down the CFPB,” the majority said in its decision. 

“To remedy that asserted decision, they seek pervasive judicial control over the day-to-day management of the agency, including decisions about how many employees the agency may terminate, how many contracts it may cancel, how it may approve work, which buildings it must occupy, and how employees will complete remote work,” the judges said. 

Such a challenge is “not viable,” they added, arguing an “agency rule” is not reviewable under the Administrative Procedures Act. Even a February email from agency leadership instructing employees that the headquarters building was closed and to avoid conducting any work duties did not constitute a “final agency action,” according to the court’s majority. The judges added the plaintiffs could not prove the Trump administration was seeking to shut down the agency, which the court conceded the administration would not have the power to do. 

The decision was written by Judges Gregory Kastas and Neomi Rao, both Trump appointees. Rao served as head of the Office of Information and Regulatory Affairs in Trump’s first term, which reports to the Office of Management and Budget, which then, as now, was headed by Russ Vought. Vought is currently the acting director of CFPB. 

Doreen Greenwald, NTEU's president, said CFPB has returned $21 billion to consumers in its 14-year history and vowed that her union would continue fighting to allow its members to continue carrying out that work. 

"Today, the U. S. Court of Appeals for the D.C. Circuit inexplicably paved the way for a wide-scale reduction in force and dismantling of operations at the Consumer Financial Protection Bureau," Greenwald said. "This decision could lead to wide-scale firings, which would result in the cessation of the Bureau’s important work protecting consumers." 

In a dissenting opinion, Judge Cornelia Pillard, a President Obama appointee, said Trump has the authority to run CFPB in whatever way he deems best serves the public interest.

“But it is emphatically not within the discretion of the president or his appointees to decide that the country would benefit most if there were no bureau at all,” Pillard said. She rejected the majority’s argument that courts are powerless to prevent the president from abolishing agencies, saying that line of thinking “cannot be reconciled with either the constitutional separation of powers or our nation’s commitment to a government of laws.” 

Pillard added that perhaps the most worrying finding of the majority was that presidents are able to evade judicial review if they “can just keep its shutdown plans non-public until they are fait accompli.”

This story has been updated with additional comment

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NEXT STORY: Veterans Affairs reduces claims backlog at record rate

Some of the major improvements in processing claims can be attributed to VBA’s adoption of modernization and automation technologies, according to a VA spokesperson.

Some of the major improvements in processing claims can be attributed to VBA’s adoption of modernization and automation technologies, according to a VA spokesperson. Kevin Carter / Getty Images

Veterans Affairs reduces claims backlog at record rate

The Veterans Affairs Department processed more disability compensation and pension claims in fiscal 2025 than any other previous year.

With six weeks still left to go in fiscal 2025, the Veterans Affairs Department announced Wednesday the agency has already processed a single-year record of 2,524,115 veteran disability compensation and pension claims, exceeding last year’s previous high of 2.51 million claims processed.

Progress on the years-long backlog has ramped up significantly during the second Trump administration. According to agency officials, the veteran claims backlog has been reduced by more than 37% since Trump’s inauguration on Jan. 20. The backlog collectively rose by about 24% during the previous Biden administration.

“Under President Trump, VA is making major improvements to better serve Veterans, and this announcement underscores that fact,” VA Secretary Doug Collins said in a statement. “We look forward to implementing more reforms to increase customer service and convenience for those we are charged with serving.”

According to statistics maintained by the Veterans Benefits Administration, the agency processed 300,000 ratings claims in July — VA’s most ever in a single month. Processing times have been sped up by 17.8% during the second Trump administration despite receipts being 10% higher than last year at the same time.

At least some of the major improvements in processing claims can be attributed to VBA’s adoption of modernization and automation technologies “aimed at speeding up the VA disability claims process,” according to VA Press Secretary Pete Kasperowicz. 

Those efforts include automated decision support and automated review summary documents, which assists claims processors by identifying data that supports a veteran’s claim and automatically summarizes linked evidence in a veteran’s electronic folder for claims processors to quickly review. 

In addition, VBA’s Express 30 Claims Pilot program identifies certain types of disability claims that — based on automated decision support functions — claims processors can make decisions on within 30 days. 

Veterans Benefits Administration Report

The claims backlog has been a nearly two decades-long reality for VA, leading to Government Accountability Office audits and heated hearings from lawmakers. The claims backlog peaked at more than 600,000 in March 2013 during the second Obama administration and has ebbed and flowed, including a spike in the early 2020s after pandemic temporarily shuttered in-person health exams.

VA’s reduction in the claims backlog comes as the department conducts review of its mission and structure and after it called off mass reductions in force, opting instead to downsize its workforce through attrition.

Kayla Bartkowski/Getty Images

SSA said it removed strict ID requirements on its phone line, but internal policy says otherwise

The agency said in a recent regulatory filing that the identification pin had been made optional for those wishing to change direct deposit information over the phone. Internal policy says they’re still required.

Late last month, the Social Security Administration said that it had removed requirements for more stringent identity checks on its phone lines. But internal policies viewed by Nextgov/FCW still instruct agency employees to obtain those verifications for direct deposit changes made over the phone. 

Callers have to log into an online SSA account, obtain a pin number and give it to the SSA agent over the phone to prove their identity. Creating that account involves its own identity checks powered by facial recognition. 

Without the pin or a limited exception to the requirement, callers have to go into a field office with documentation to make the change, or they can do it online in that same account that provides pin numbers.

SSA has said that the checks are necessary due to fraud risks, but critics have warned that they could be difficult for people with limited tech know-how, those who live far from SSA field offices and those with limited mobility or transportation.

Late last month, SSA walked back a planned expansion of these ID checks to four additional tasks on its phone line after receiving pushback. The agency had estimated that the requirements would send millions of people into field offices for help.

In an updated regulatory filing late last month, SSA said that the policy demanding that callers wishing to change their direct deposit information furnish a PIN had already been removed.

But the agency’s current internal policies, effective in mid June and viewed by Nextgov/FCW, instruct employees to ask callers wanting to change their direct deposit information for the pin number, with limited exceptions. Those not able to clear those checks over the phone or complete the transaction online are supposed to go to a field office to prove their identity in-person.

The discrepancy comes as the agency has changed and reversed different schemes for its phone lines several times since March, when it debuted a plan to do away with taking claims or changing direct deposit information over the phone at all. SSA changed the policy after pushback.

“They change their mind daily,” said Jessica LaPointe, president of the American Federation of Government Employees Council 220, which represents field office staff. 

And the lack of timely communication with agency employees and the union “causes reckless chaos to the workers and the public we serve, especially vulnerable Americans,” she said. 

SSA wrote in its July 31 regulatory filing — which rolled back the planned expansion — that it had “removed both obligation to use [Security Authentication Pin] and the requirement for anyone to visit a field office if SAP did not work.”

SSA employees can use the agency’s previous methods for identity checks — knowledge-based verification — for identifying callers that fail the pin requirement multiple times, the updated regulatory filing says. 

SSA’s internal policies don’t reference that option for people wanting to enroll in, change or cancel direct deposit or Direct Express, a prepaid debit card used to deliver federal benefits. 

The policies do outline exceptions, such as if a person lives too far from a field office. The ID checks also don't apply to certain representative payees, like organizations. People can also go through automated enrollment to set up direct deposit with their bank, it says. 

The internal policy says that many, but not all, beneficiaries can make direct deposit changes online, although that online account is the same one required to get the pin to receive help over the phone, so it may not be a helpful option for anyone that struggles to furnish the pin over the phone. 

The agency policy also says that SSA employees can get identity information over a video, although that option is rarely used, an employee told Nextgov/FCW. 

The latest regulatory filing also says that the pin, which the agency says is optional, is integrated into the agency’s automated system, which had not been previously reported.

Callers can give the automated system the code and verify themselves, or opt to speak with an SSA employee, the filing says. They can also opt to use the knowledge-based verification method from the start. 

A spokesperson told Nextgov/FCW in late July that the pin feature can save callers three minutes, and that those who don’t want to use it can use existing authentication methods. 

SSA did not respond to multiple requests for comment for clarification on the changes.

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