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Enjoy Rakuten Mobile in English!

Our services are provided within the region and laws of Japan and we provide translations for your convenience.
The Japanese version of our websites and applications, in which include Rakuten Membership Rules, Privacy Policy or other terms and conditions, is the definitive version , unless otherwise indicated.
If there are any discrepancies, the Japanese version shall prevail.
We do not guarantee that we always provide translation.
The Japanese versions of all terms and conditions, policies, and other notices are the definitive versions. Any dispute related to the terms and conditions, policies, or other notices will be under the jurisdiction of Japanese law, regardless of any conflicting laws or principles.
Certain features or messages (including customer services) may not be available in the selected language.

Shops

Need English Support?
No Problem!

Rakuten Mobile Shop welcomes you with convenient
English materials.
Don't hesitate to drop by.

Expanding nationwide!
Rakuten Mobile Shop Opening Information

    ※The opening date is subject to change depending on construction progress and other factors.

      Find a Shop

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      地図データ ©2025
      地図データ ©2025

      What You Can Do at the Shop

      We provide reliable support services even after subscription and purchase.

      *Some support services are not available at electronics retail stores and post offices.

      • English Support

        We offer English-language materials including Important Notice and application forms, alongside a Point-and-Speak phrase sheet for easier communication.

      • Post-Application Support

        We will support you even after your application, such as data transfer, protective film application, and repair of original Rakuten products.

      • Home Internet Consultation

        We also provide consultation and application for home internet environment.

        Rakuten Hikari

        Fast, Stable Fiber-Optic Service!

        Learn More
        About Rakuten Hikari
        Rakuten Turbo

        No Installation Needed!
        Home WiFi Solutions

        Learn More
        About Rakuten Turbo

      Before Your Shop Visit

      Please make sure to check what you need to bring
      with you on the day of your visit.

      What to Bring for Your Visit

      Our International Customer Stories

      • Dimas Wijaya

        ”An Affordable unlimited data plan makes my mobile experience even better”
        Read more
        What I love about Rakuten Mobile:
        • #UnlimitedData
        • #FreeCalls
        • #OnlineApplication
        • #EasySwitching

      • Raymond Gilbert

        ”Rakuten Mobile is a great option for foreign residents in Japan”
        Read more
        What I love about Rakuten Mobile:
        • #SimpleOnePlan
        • #FreeDataAbroad
        • #RakutenPoint