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Nintendo Switch: Power & Charging

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  1. Nintendo Switch System Has No Power, a Blank Screen, or Won't Wake Up From Sleep Mode

     Use this article when a Nintendo Switch system won’t turn on, the screen stays black or off, or the system stays stuck in sleep mode. Before you start You will need: Your Nintendo Switch system Nintendo Switch AC adapter (MOD. HAC-002) Access to power outlet Remove your Nintendo Switch system from the dock when completing the... KA ID: 22502 Meta-Answer ID: 18019 Use this article when a Nintendo Switch system won’t turn on, the screen stays black or off, or the system stays stuck in sleep mode.

  2. Nintendo Switch System Cannot Be Charged

     Steps to help when your Nintendo Switch system does not charge or the battery level does not increase to full while the AC adapter is plugged into the system or dock. Before you start You will need: Your Nintendo Switch console Nintendo Switch AC adapter (MOD. HAC-002) Access to a power outlet Remove your Nintendo Switch console from the dock when completing the... KA ID: 22395 Meta-Answer ID: 17912 Steps to help when your Nintendo Switch system does not charge or the battery level does not increase to full while the AC adapter is plugged into the system or dock.

  3. The Battery Charge Indicator or Percentage Displays Incorrectly on Nintendo Switch

     What to do when you are able to continue using your Nintendo Switch console for a few hours even though the battery charge indicator displays the battery is almost depleted. Important: It will be necessary to repeat this process several times. The battery charge display will not be fixed immediately after performing the steps below only once. Complete these steps Ensure... KA ID: 27111 Meta-Answer ID: 22123 What to do when you are able to continue using your Nintendo Switch console for a few hours even though the battery charge indicator displays the battery is almost depleted.

  4. Nintendo Switch Battery Charge Does Not Last Very Long

     Help when your Nintendo Switch system will fully charge and power on, but when the AC adapter is disconnected or the Nintendo Switch console is undocked, the battery charge depletes quickly. Important: As with most lithium-ion batteries, the Nintendo Switch system battery life will gradually decrease over time. After about 800 charge cycles, the system battery life will decrease to about... KA ID: 28823 Meta-Answer ID: 23199 Help when your Nintendo Switch system will fully charge and power on, but when the AC adapter is disconnected or the Nintendo Switch console is undocked, the battery charge depletes quickly.

  5. Error Message: "Could Not Connect to the TV, Please Use the AC Adapter Supplied With the Console" on Nintendo Switch

     Steps for when you are trying to use Nintendo Switch in TV mode and a message is displayed about needing to use the AC adapter that was supplied with the console. Important: Nintendo Switch Lite does not support TV Mode. Note: This message may be displayed if you're not using the official Nintendo Switch AC adapter (model no. HAC-002). What to do Power off the... KA ID: 28186 Meta-Answer ID: 22799 Steps for when you are trying to use Nintendo Switch in TV mode and a message is displayed about needing to use the AC adapter that was supplied with the console.

  6. How to Charge the Joy-Con Controllers

     Information on how to charge Joy-Con controllers. What to do Follow the path below based on the console you're using. Nintendo Switch 2 Important This information is about charging the Joy-Con controllers included with Nintendo Switch hardware... KA ID: 22361 Meta-Answer ID: 17878 Information on how to charge Joy-Con controllers.

  7. How to Check the Battery Life on Nintendo Switch

     How to check the battery percentage on a Nintendo Switch console as well as on any controllers that are paired to the console. Complete these steps How to view the approximate battery life on the system Press simultaneously ZL + ZR to momentarily display the battery charge percentage. How to display the battery charge... KA ID: 22363 Meta-Answer ID: 17880 How to check the battery percentage on a Nintendo Switch console as well as on any controllers that are paired to the console.

  8. TV Output LED on the Nintendo Switch Dock is Flashing

     What to do when the TV Output LED on the front of the Nintendo Switch dock continues to flash or blink. Note When the Nintendo Switch AC adapter is first plugged into the dock, the TV output LED on the front of the dock should flash and then shut off. This is normal. While the console is docked and the... KA ID: 22622 Meta-Answer ID: 18139 What to do when the TV Output LED on the front of the Nintendo Switch dock continues to flash or blink.

  9. Unable to Power Off the Nintendo Switch or the POWER Button Does Not Respond

     The information in this article can help you when: Your Nintendo Switch system will not power off when the POWER Button is pressed. The screen is stuck on the Power Menu and will not respond. When... Note: When the system is powered on, pressing the POWER Button once will not turn it off, but rather set it to Sleep Mode. Complete these steps Remove any game cards or microSD cards from the... KA ID: 22727 Meta-Answer ID: 18244 The information in this article can help you when: Your Nintendo Switch system will not power off when the POWER Button is pressed. The screen is stuck on the Power Menu and will not respond. When...

  10. Inquiries About Leaving the Nintendo Switch Console Docked

     The Nintendo Switch console can be left in the dock while not in use to ensure that it is fully charged. If you put the console in the dock or plug in the AC Adapter directly to charge before the... KA ID: 22746 Meta-Answer ID: 18263 The Nintendo Switch console can be left in the dock while not in use to ensure that it is fully charged. If you put the console in the dock or plug in the AC Adapter directly to charge before the...
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