Governed AI for Resolution Work

Resolve Claims, Documents & Tickets, with Auditable AI Workers

Trusted AI workers that gather evidence, apply policy, and execute audited actions — moving complaints, documents, and tickets from intake to done

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Trusted by teams at

PLATFORM

The Governed AI Platform for Resolution Work

Design, run, and audit AI workers that close complaints, process documents, and resolve tickets, with policy citations, human-in-the-loop, and system write-backs.

Explainable &

Transparent

See the evidence, policy citation, and action for every run

Build AI Resolution
Co-workers Easily

Compose evidence, policy and action Co-workers deployed via API, Web App or across your systems

Human Escalations Built In

Set confidence thresholds, route exceptions to queues, and approve high-impact actions with full context

Train, Test & Observe

Train with real cases and human feedback, promote only gate-passed changes, and monitor quality so workers improve every week.

Multi-LLM &
Cloud Agnostic

Route each task to the best model. Run in our SaaS, your VPC, or on-prem - same audited decisions, same write-backs, zero lock-in.

Solutions

AI Workers,
Delivered 10x Faster

Prebuilt workers for claims, complaints, document processing, and IT tickets with full lineage.

Healthcare

Retail & E-commerce

Insurance

Corporate & Admin

Voice & Chat Assistants

Billing Insurance Claims

Extract codes from clinical records, match them to billing rules, and submit claims automatically.

+30% faster reimbursements

Health Assistant Chatbot

Answer patient questions about appointments, billing, and insurance 24/7 across digital channels.

Save +40 hours per week

Internal Healthcare Knowledge Chat Assistant

Search internal protocols, care guidelines, and SOPs through a conversational interface.

Save +10 hours per week

Medical Coding and Documentation

Extract and assign standardized codes from clinical notes and documentation.

Save +15 hours weekly

Patient Appointment Management

Schedule, reschedule, or cancel patient appointments and send automated reminders.

+20% no-show reduction

Patient Communication Handling

Capture, classify, and route patient messages and service requests from multiple channels.

+70% automated handling

Solutions TAILORED TO YOUR INDUSTRY

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AI-Human COLLABORATION

Human Oversight for High-Stakes Resolution

Confidence thresholds, exception queues, and replayable lineage ensure every complaint, document, and ticket is handled safely.

AI Observability & Logging

Capture detailed logs and monitor AI behavior to support human review and accountability.

Human-in-the-Loop Control

Empower human teams to review, intervene, and control critical AI-driven workflows in real-time.

Human-AI Interfaces

Seamlessly coordinate human decisions and AI actions through integrated, intuitive interfaces.

ENTERPRISE

Flexible in Deployment,
Uncompromising on Security

Deploy composable AI solutions securely, democratizing AI infrastructure with rigorous governance and compliance.

Built for Enterprise Security

Comprehensive security framework meeting SOC 2, ISO 27001, HIPAA, GDPR, and stringent AI compliance standards.

Forward Deployment Support

Deployment assistance to ensure seamless integration, adoption, and continuous operational success.

Our Technology. Your Infrastructure.

Deploy on AWS, Azure, Google Cloud, or your private cloud, maintaining complete data sovereignty.

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Success stories

Save +1,000 hours

Largest Portuguese healthcare group transforms operations with AI employees.

Health

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15,000+ Products Processed Daily

How a retail group is automating catalogue management with AI employees.

Retail

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4x ROI with first use case

Automating back-office operations to enhance efficiency, scalability, and profitability in European payments.

Corporate

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1,000s of human hours saved

Rapid efficiency gains in Catalogue Management, HR, and Finance within 3 months with no-code AI automation.

Retail

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Automated 75% of FNOL claims processing

How a leading Insurer automated 75% of auto claims FNOL processing

Insurance

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+2 hours per day on support teams

Global staffing company uses AI for Customer-Specific Knowledge.

Voice & Chat assistants

Read story

FOR Developers

Built for Developers,
Engineered for Scale

Comprehensive APIs, robust SDKs, and high-code extensibility to seamlessly build and integrate enterprise-grade AI solutions

Control & Extensibility with API & SDK

stack elements

API ACTIONS

SDK Customization

Agent Logic

ETL & RAG Pipelines

PLUGIN SYSTEM

Enterprise-Grade Orchestration Engine

stack elements

AGENTIC WORKFLOWS & AGENTS

Horizontal Scalability

Human-in-the-Loop

AI-NATIVE Caching

RESILIENCE

LLMOps & Full-Stack Observability

stack elements

Logging & Monitoring

Prompt Versioning

Debugging & Optimization

PII & Safeguarding

Prompt IDE

Deployment & Model Flexibility

stack elements

model agnostic

local model server

Cloud & On-prem Deployment

CI/CD & VCS READY

Enterprise-GRADE Security

View API Docs

Explore SDKs

Unlock the Next Era of
Enterprise Autonomy

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Enterprise-grade security

SOC 2 TYPE I & ISO 27001

Made in Europe

Based in London & Lisbon

Solutions

Healthcare

Retail & E-Commerce

Insurance

Corporate

Customer Care

Finance

Operations

Enterprise

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