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Where can I find the Rakuten Mobile Start Guide?

Where can I find the Rakuten Mobile Start Guide?

1,628 or more people resolved

You can download the latest start guide for each SIM type of the plan you applied for.

Please select the price plan you applied for below.

※If you don't remember the price plan you applied for, please click ""How can I check whether I applied for "Rakuten SAIKYO Plan" or "Rakuten SAIKYO Plan (Data Type)"?Please check our "Terms and Conditions".

Select your SIM type below.
Note: If you apply for an eSIM using AI Quick identity verification (eKYC), a start guide will not be sent. Please refer to the support page for instructions on setting up eSIM.

※This data is the latest version. The content may differ in part from previous versions or currently distributed versions, depending on the download time.

Download the start guide for SIM card version

Download the eSIM Quick Start Guide

Learn how to set up eSIM (apply via eKYC)

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*Please note that we can only respond to inquiries in Japanese.