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I want to cancel Surfshark coverage. Just about ten minutes ago. It’s too confusing for me. Have to get a server, etc
Technician's Assistant chat
Customer: I want to cancel Surfshark coverage
Technician's Assistant: I understand you want to cancel your Surfshark coverage. Can you tell me when you initially subscribed to their service?
Customer: just about ten minutes ago . It’s too confusing for me. Have to get a server, etc and so on
Technician's Assistant: Thank you for sharing that. Could you specify which device or devices you were trying to set up Surfshark on?
Customer: An iPad and a phone . They’re not like most where you pay for the service and they do everything
Technician's Assistant: Got it, you were trying to set up Surfshark on both an iPad and a phone. What type of phone are you using? Is it an iPhone or an Android?
Customer: IPhone
Technician's Assistant: Thank you for providing that information. What version of iOS is your iPhone currently running?
Customer: none
Technician's Assistant: OK. Thanks for the info. And, how would you like to connect with the Technician - phone call or online chat? Under the circumstances, I recommend a phone call.
Customer: what number do I use?
Technician's Assistant: I understand you want to cancel your Surfshark coverage. Can you tell me when you initially subscribed to their service?
Customer: just about ten minutes ago . It’s too confusing for me. Have to get a server, etc and so on
Technician's Assistant: Thank you for sharing that. Could you specify which device or devices you were trying to set up Surfshark on?
Customer: An iPad and a phone . They’re not like most where you pay for the service and they do everything
Technician's Assistant: Got it, you were trying to set up Surfshark on both an iPad and a phone. What type of phone are you using? Is it an iPhone or an Android?
Customer: IPhone
Technician's Assistant: Thank you for providing that information. What version of iOS is your iPhone currently running?
Customer: none
Technician's Assistant: OK. Thanks for the info. And, how would you like to connect with the Technician - phone call or online chat? Under the circumstances, I recommend a phone call.
Customer: what number do I use?
Answered by AvinashC in 2 mins 8 months ago
Specialities include: Computer, Computer Hardware, Email, Financial Software, Laptop, Mac, Microsoft, Microsoft Office, Networking, Printers, Software
Hello! The Software technician, AvinashC, is working on your question and will call you shortly. Please keep your phone nearby.
Hi, this is Avinash from JustAnswer. I tried calling you earlier but the call did not connect. You need not worry; I will attempt to reach you again in 10 minutes.
Hi, this is Avinash from JustAnswer. I tried calling you earlier but the call did not connect. You need not worry; I will attempt to reach you again in 20 minutes.
As per our telephonic conversation here are the steps to Cancel Surfshark Subscription:
Log in to Your Surfshark Account:
- Visit Surfshark's website on a browser.Click on the "Log In" button at the top right corner.Enter your email address and password ***** access your account.
Navigate to Subscription Settings:
- Once logged in, go to the "Account" or "Subscription" section in your account dashboard.
Initiate the Cancellation:
- Look for the "Cancel Subscription" option or similar.Follow the on-screen prompts to confirm the cancellation.
Contact Surfshark Support:
- If you cannot find the cancellation option, reach out to Surfshark's customer support.Use their 24/7 Live Chat available on their website, or email them at *****@******.***.
Customer
Thanks very much! Sounds
Pretty straight forward. Always does until you try to do it!
Pretty straight forward. Always does until you try to do it!
Your welcome. Please feel free to reach out in case of any help.
Customer
Very thorough. This was the first time I have received an answer that helps me cancel the script!
Thank you for your kind words. Thank you for reaching out to JustAnswer. Have a great day.
Hi, this is a follow up regarding the issue you shared with us. If, by any chance, the issue persists despite following the steps I provided earlier, please feel free to share any additional details or observations with us. I'm here to assist you further in resolving the matter. Thank you.
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Disclaimer: The customer and expert messages presented herein may have been altered or modified to enhance readability and safeguard the privacy of individuals. These modifications do not change the intent or substance of the original messages.
How to Cancel Surfshark VPN Subscription Easily
Users often find Surfshark setup confusing and struggle with managing multiple devices.
To cancel Surfshark, log into your account on their website. Navigate to 'Subscriptions' and select 'Cancel Subscription.' For iOS devices like iPhone or iPad, cancellation must be done through the App Store subscriptions if purchased there. Ensure you stop auto-renewal to avoid future charges. If issues persist, contact Surfshark support via their official website or app for direct assistance. Keep login credentials handy for verification during cancellation.
Disclaimer: This information is AI-generated and intended for general guidance only. For advice specific to your situation, please consult a verified expert on JustAnswer before making decisions.
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