Can I participate in the promotion even if I haven't linked my d ACCOUNT to my Amazon account?
In order to be eligible to recieve the promotional Points you need to link your d ACCOUNT and Amazon account. You can enter the promotion even if you don't have a linked account, but you will need to complete the account linking and make a purchase. Please sign in to your Amazon account and opt in using the "Opt in to Campaign" button above during the promotion period (2025/10/4 Sat 00:00 - 2025/10/10 Fri 23:59), then please click here to link your d ACCOUNT to your Amazon account.
For more information about the d POINT Program, please see here.
What are the conditions to earn "Up to 15% d POINTs" ?
By completing the campaign entry and account linking, and then making your first purchase as a Prime member during the promotion period, you will be eligible for up to 15% d POINTs (up to 750 points, limited by period and usage).
Not a Prime member?Please sign up here.
What kinds of products are eligible for d POINTs?
Products including Amazon Gift Card, other cash vouchers, digital contents, Subscribe and Save orders, and subscription fee, are not eligible for earning d POINT. Please check the following help page for more details on products and orders that are not eligible.
Earning d POINTs
How can I check the expected amount of points back?
You can check the number of points you are to earn for each order in the breakdown of points earned on the shopping cart screen or the screen just before the order completion. If a discount such as a coupon is applied to an order, the earned amount will be calculated based on the payment amount after the discount.
Can I earn d POINT even when I use d POINT as a payment method for the first purchase?
Yes. The total price of the products included in the order (excluding discounts such as coupons), including the amounts you paid for using d POINT is eligible for earning d POINT.
What does "first time purchase" refer to?
After entering the promotion, and linking your Amazon account and d ACCOUNT, the first purchase during the promotion period (one-time only) is eligible for d POINTs back.
When will the d POINTs earned through the promotion be reflected in my balance?
Eligible and opted in customers will receive 15%, up to 750 (*10%, up to 500 for Non-Prime members), d POINTs back by docomo within 60 days following the promotion completion. You can check the expected points under earned points in the "Points Breakdown" section of your cart or purchase confirmation view.
Please note that d POINTs earned through the promotion will not be displayed in the points history on Amazon.co.jp, so please check the d POINT club site, etc.
In addition, the timing of the reflection of d POINTs awarded through promotions and "shopping points" that are accumulated when ordering 5,000 yen or more of d POINT eligible products at once is different. "Shopping points" will be reflected in your d POINT balance when each ordered product is shipped.
What are the conditions for accumulating "d POINT Shopping Points" (regular Shopping Point benefit)?
When the total amount of eligible products included in one order is 5,000 yen or more (tax included), 1% of the total amount will be returned as d POINTs, up to a maximum of 100 d POINTs per order ("d POINT Shopping Points" that are always provided). The number of points expected to be earned per order can be confirmed in the points earned breakdown column on the shopping cart screen or the screen just before the order is confirmed. If a discount such as a coupon is applied to the order, the amount returned will be based on the payment amount after the discount.
What will happen to the d POINT I have earned/redeemed if I cancel my first purchase that is eligible for the promotion?
Orders that are cancelled or returned will not be eligible for d POINTs. Orders that are confirmed after that will be considered your first purchase and will be eligible for the d POINTs reward.
If you cancel an order or return an item that has already been received, d POINTs earned on that order will be deducted from your balance. The d POINTs used for payment will return to the d POINT balance in about 3 to 5 days from the day the returned item is received on the Amazon side. For more detailed requirements, please see the help page below.
Partner Points Purchase Returns
There is something else I'm having trouble with.
Please check the help pages. If this does not resolve your issue, please contact one of the below help centers.
About d POINTs
For inquiries about this promotion, conditions and shopping, please contact Amazon.co.jp customer service.
For details about d POINTs earned through this promotion and the expiration dates, please contact NTT Docomo customer support. (https://www.docomo.ne.jp/support/inquiry/dpoint/).