If you register your ExpoID, you will be able to change the date and time of your visit or apply for a pavilion booking by yourself.

We also plan to offer various services that you can use at the Expo site when you visit, so please consider registering for an ExpoID.

(1) Select “One-Time Passwor Authentication (App)” in “Settings for Identity Verification Methods” in the ExpoID menu.

(2) Download the authentication application on your smartphone.

(3) Launch the authentication application and scan the QR code displayed on the settings page.

(4) Remember the six-digit number displayed in the authentication application and enter it on the one-time password settings page.

(5) After logging in to your ExpoID on the new device, verify your identity with the “One-Time Password Authentication (App)”.

(6) If you set up biometric and passcode authentication on the new device, you can log in smoothly on the new device.

(1) Select “One-Time Password Authentication (email)” in “Settings for Identity Verification Methods” in the ExpoID menu.

(2) Enter the one-time password sent to the email.

(3) After logging in to your ExpoID on the new device, select “One-Time Password Authentication (email)”.

(4) If you set up biometric and passcode authentication on the new device, you can log in smoothly on the new device.
For further details on how to set up each method of one-time password authentication, please refer to the “ExpoID Registration Manual“.

This method uses the authentication set on the device. If you changed smartphone model, you need to set up biometric and passcode verification again on your new device. Please reset your identity verification and set it up again.

If the account linked to your ExpoID has disappeared due to changing your smartphone model, please set up the identity verification method again on your new device.

If the email address registered to your ExpoID is still available after changing your smartphone model, there is no need to reset the identity verification method.*If you can no longer use the email address registered to your ExpoID after changing your smartphone model, please contact us:”Inquiries about admission tickets and ExpoID“.

(1) After logging in with your ID and password, select “Reset my identity verification” on the identity verification screen.

(2) Enter your first and last name and other profile information, and select “Reset” to clear the identity verification settings.

(3) After logging in with your ID and password again, you can reset the identity verification.

*If you set up one-time password authentication for logging in with multiple devices in advance, you do not need to reset the identity verification.

The acceptance of pre-orders is scheduled to begin on sales websites around spring 2024.

For more information, please visit the online store below.

Website name: Expo 2025 Osaka, Kansai, Japan Commemorative Ticket Online Store

URL：https://expo2025kinen.pia.jp

*The purchase of an admission ticket (electronic ticket) is required to purchase a commemorative ticket.

If you are considering purchasing for a company or organization, we also offer tickets made of paper material about the size of a card, so please contact the office below for details.

Inquiries

2025 EXPO Commemorative Ticket Office for Corporations and Organizations (within JTB Communication Design, Inc.)

Email：2025kinenken@jtbcom.co.jp

*Applications for companies and organizations will be open from Thursday, November 30, 2023.