In today's digital world, the use of algorithms, artificial intelligence (AI), and bots
for content
regulation has become a common practice. Tech giants like YouTube increasingly rely on
these
technologies to curb the spread of harmful or fraudulent content. However, while these
technologies
can
be helpful in automating and facilitating content control, there's also a flip side: AI
and bots
aren't
perfect, and their mistakes can have significant consequences for content creators.
An illustrative example is the recent experience of the website Filmmusic.io, which
offers free
Creative
Commons CC BY 4.0 music. YouTube users who utilize this music for their videos and
provide the
necessary
copyright and license information received emails informing them that their links were
removed for
allegedly containing fraudulent content. In a more notable case, a user's channel was
even deleted
for
merely using the free music offered. Although YouTube later admitted the mistake and
restored the
channel, this incident starkly highlights the problem of error-prone automated content
review.
AI and bots are only as good as the data they were trained on, and they're incapable of
replacing
human
judgment or context awareness. They follow strict algorithms, and when a particular
content hits
their
set rules, they execute the programmed action without considering possible mistakes or
injustices.
This
can lead to false positives, where legitimate and law-abiding contents are mistakenly
marked as
fraudulent or harmful and removed.
For content creators, this is a tremendous burden. They invest time, effort, and
resources into their
work, only to see their contents arbitrarily removed or their channels deactivated. This
can limit
their
reach, harm their reputation, and even affect their income, especially if they rely on
platforms
like
YouTube to earn a living. Additionally, the lack of a transparent and efficient
grievance process
often
results in these mistakes not being corrected promptly, further exacerbating the
damage.
Delegating content control to AI and bots may be a viable solution for platforms dealing
with an
overwhelming amount of content, but it should not come at the expense of content
creators. It's
crucial
that these technologies be improved to reduce errors, and that human oversight and
intervention
always
remain an integral part of the process.
Furthermore, there must be clear and effective communication channels for content
creators to voice
concerns or complaints and challenge unfair treatment. Platforms should also be more
transparent
about
their rules and how their algorithms work, to give content creators a fair chance to
avoid
violations
and safely share their contents.
In a world where AI and bots play an increasingly large role, we must be aware that
despite their
advantages, they also have their limitations and faults. It's our collective
responsibility to
ensure
they are used in a way that benefits everyone and doesn't unfairly disadvantage anyone.
Given the
rapid
pace of technological advancements, this is a challenge we can't afford to ignore.
Press release
(pdf,
english) |
Press release
(pdf,
german)
Press release (google
docs,
english) |
Press release (google
docs,
german)