Democracy Dies in Darkness

Behind the AI boom, an army of overseas workers in ‘digital sweatshops’

11 min
Internet cafes in the Philippines are now frequented by workers who sort and label data for artificial intelligence models. (Martin San Diego for The Washington Post)

CAGAYAN DE ORO, Philippines — In a coastal city in the southern Philippines, thousands of young workers log online every day to support the booming business of artificial intelligence.

In dingy internet cafes, jampacked office spaces or at home, they annotate the masses of data that American companies need to train their artificial intelligence models. The workers differentiate pedestrians from palm trees in videos used to develop the algorithms for automated driving; they label images so AI can generate representations of politicians and celebrities; they edit chunks of text to ensure language models like ChatGPT don’t churn out gibberish.

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