Akamai Status

Updated Sep 10, 2025

About This Site

Akamai’s services have been architected with redundancies and automatic failover to ensure optimal availability, protection, and performance. When issues arise, we are committed to delivering clear, transparent information to maintain trust and the highest possible quality of service. In the interest of time, we are providing you the most current information available, which is subject to changes, corrections and updates. If you are experiencing issues with an Akamai service and do not see a notice posted below, please contact Akamai Technical Support

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Edge Delivery Issues in Denver, US

Monitoring - We became aware of an issue with Edge Delivery in Denver related to Performance degradation and/or timeouts. The issue lasted between 16:20 UTC on September 8, 2025, and 17:10 UTC on September 8, 2025; based on current observations, the service has resumed normal operations. [Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000a3muACAQ. We will continue to monitor to ensure that the impact has been fully mitigated. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Sep 08, 2025 - 17:50 UTC

Edge Delivery issues in India

Monitoring - We became aware of an issue with Edge Delivery related to availability issues in India. The issue lasted between approximately 22:47 UTC and 23:26 UTC on September 5, 2025. Based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community. We will continue to monitor to ensure that the impact has been fully mitigated. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Sep 06, 2025 - 01:32 UTC

Edge Delivery issues in the Philippines

Monitoring - Our provider has implemented a fix for this issue as of 18:55 UTC on September 1, 2025; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000ZKxZWCA1. We will continue to monitor to ensure that the impact has been fully mitigated.
Sep 01, 2025 - 19:45 UTC

Update - We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000ZKxZWCA1. We will provide an update as we make progress.
Sep 01, 2025 - 12:34 UTC

Investigating - We are investigating an emerging issue with Edge Delivery related to availability issues in the Philippines. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.
Sep 01, 2025 - 10:55 UTC

Content Delivery Operational

Cloudlets Operational

Edge Delivery Operational

Global Traffic Management Operational

Image Management Operational

NetStorage Operational

App & Network Security Operational

Account Protector Operational

Akamai Identity Cloud Operational

Bot Management Operational

Edge DNS Operational

Client-Side Protection & Compliance (formerly Page Integrity Manager) Operational

Prolexic Operational

Web Application Firewall Operational

Enterprise Security Operational

Akamai MFA Operational

Enterprise Application Access Operational

Enterprise Application Access: API Service Operational

Enterprise Application Access: Configuration Operational

Enterprise Application Access: Reporting Operational

ETP/SIA: Client Operational

ETP/SIA: Configuration Operational

ETP/SIA: Connectors Operational

ETP/SIA: Name Servers Operational

ETP/SIA: Reporting Operational

ETP/SIA: Web Proxy Operational

Data Services Operational

Log Delivery Operational

mPulse Operational

Reporting Operational

SIEM Data feeds Operational

Web Security Analytics Operational

Configuration Operational

Configuration Deployment Operational

Content Purge Operational

TLS Provisioning Operational

Customer Service Operational

Akamai Control Center Operational

Case Ticketing Operational

Chat Operational

Telephony Operational

Operational

Degraded

Disrupted

Widespread

Maintenance

Past Incidents

Sep 9, 2025

No incidents reported today.

Sep 8, 2025

Unresolved incident: Edge Delivery Issues in Denver, US.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

Unresolved incident: Edge Delivery issues in India.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

Edge Delivery Issues in Miami, US

Resolved - We can confirm that the issue was mitigated at 02:10 UTC on 1 Sep 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000ZJnSbCAL or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Sep 2, 01:32 UTC

Monitoring - We became aware of an issue with Edge Delivery in Miami related to an increase in 5xx errors. The issue lasted between around 01:51 UTC and 02:10 UTC on September 1, 2025. We have implemented a fix which we believe may have caused; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000ZJnSbCAL. We will continue to monitor to ensure that the impact has been fully mitigated. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Sep 1, 04:58 UTC

Sep 1, 2025

Unresolved incident: Edge Delivery issues in the Philippines.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

Edge Delivery Issues in Madrid, Spain

Resolved - We can confirm that the issue was mitigated at 17:38 UTC on August 26, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000Ykq0DCAR or reaching out to Akamai Support.

We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Aug 29, 10:18 UTC

Monitoring - We identified an availability issue with edge delivery that occurred between 17:25 UTC and 17:38 UTC on August 26, 2025. The issue has been fully resolved, and services have returned to normal operation. Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/feed/0D5a700000Ykq0DCAR or reaching out to Akamai Support. We will continue to monitor to ensure that the impact has been fully mitigated.
We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Aug 26, 18:46 UTC

Aug 28, 2025

No incidents reported.

Aug 27, 2025

Global Latency and Connectivity Issues

Postmortem - Read details
Aug 28, 14:16 UTC

Resolved - We can confirm that the issue was mitigated at 10:50 UTC on August 27, 2025, and the service has continued normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000YsqBmCAJ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Aug 27, 17:47 UTC

Monitoring - Between 10:35 UTC and 10:50 UTC on August 27, 2025, some users may have experienced increased latency or reachability issues across 500+ global regions. Preliminary investigation indicates the issue was linked to a router configuration change. The change was promptly rolled back at 10:39 UTC after anomalies were detected. We believe the rollback has mitigated the immediate impact. Our teams are actively investigating the root cause of the issue and assessing the full scope of its effects. We will share further updates as soon as more information becomes available. We apologize for the disruption and appreciate your patience as we continue to resolve this matter. In the interest of time, we are providing you the most current information available, which is subject to changes, corrections and updates.
Aug 27, 12:57 UTC

Aug 26, 2025

Edge Delivery Issues in Madrid, Spain

Postmortem - Read details
Aug 26, 03:28 UTC

Resolved - We became aware of an availability issue with edge delivery that occurred between 22:42 UTC and 23:56 UTC on August 25, 2025. The issue has been fully resolved, and services have returned to normal operation. Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/feed/0D5a700000Ykq0DCAR or reaching out to Akamai Support.We sincerely apologize for any impact this may have caused and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.
Aug 26, 02:02 UTC